Heartland Health Care Center Jacksonville in Jacksonville, FL

Heartland Health Care Center Jacksonville is a medicare and medicaid certified nursing home in Jacksonville, Florida. It is located in Duval county at 8495 Normandy Blvd, Jacksonville, Florida 32221. You can reach out to the office of Heartland Health Care Center Jacksonville via phone at (904) 783-3749. This skilled nursing facility has 120 federally certified beds with average occupancy rate of 67.17%. Its legal business name is Heartland Of Jacksonville Fl Llc and has the following ownership type - Non Profit - Other.

Heartland Health Care Center Jacksonville (Medicare CCN 105684) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1990 (34 years certified) and the last quality survey was conducted in February, 2020.

Contact Information

Heartland Health Care Center Jacksonville
8495 Normandy Blvd, Jacksonville, Florida 32221
(904) 783-3749

Map and Direction



Nursing Home Profile

NameHeartland Health Care Center Jacksonville
Location8495 Normandy Blvd, Jacksonville, Florida
Certified ByMedicare and Medicaid
No. of Certified Beds120
Occupancy Rate67.17%
Medicare ID (CCN)105684
Legal Business NameHeartland Of Jacksonville Fl Llc
Ownership TypeNon Profit - Other

NPI Associated with this Nursing Home:

Nursing Homes may have multiple NPI numbers. We have found possible NPI number/s associated with Heartland Health Care Center Jacksonville from NPPES records by matching pattern on the basis of name, address, phone number etc. Please use this information accordingly.

NPI Number1538745864
Organization NameJACKSONVILLE FL OPCO LLC
Address8495 Normandy Blvd, Jacksonville, FL 32221
Phone Number904-783-3749

NPI Number1881641454
Organization NameHEARTLAND OF JACKSONVILLE FL LLC
Doing Business AsHEARTLAND HEALTH CARE CENTER - JACKSONVILLE
Address8495 Normandy Blvd, Jacksonville, FL 32221
Phone Number904-783-3794

NPI Number1942932520
Organization NameNORMANDY OPCO LLC
Address8495 Normandy Blvd, Jacksonville, FL 32221
Phone Number904-783-3749

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heartland Health Care Center Jacksonville are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heartland Health Care Center Jacksonville give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Complaints, Fines and Penalties:

Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines1
Total Amount of Fines in Dollars$42626
Number of Payment Denials1
Total Number of Penalties2

Patients' Stay Experience:

The resident survey data of Heartland Health Care Center Jacksonville is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased14.9814.46
Percentage of long-stay residents who lose too much weight14.955.51
Percentage of low risk long-stay residents who lose control of their bowels or bladder66.6748.41
Percentage of long-stay residents with a catheter inserted and left in their bladder1.541.79
Percentage of long-stay residents with a urinary tract infection4.552.65
Percentage of long-stay residents who have depressive symptoms05.05
Percentage of long-stay residents who were physically restrained00.23
Percentage of long-stay residents experiencing one or more falls with major injury2.553.36
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine94.0493.87
Percentage of long-stay residents who received an antipsychotic medication14.0914.2
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine90.1683.88
Percentage of short-stay residents who newly received an antipsychotic medication0.381.79
Percentage of long-stay residents whose ability to move independently worsened35.1117.09
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.3519.7
Percentage of high risk long-stay residents with pressure ulcers18.347.32
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine95.4495.98
Percentage of short-stay residents who made improvements in function67.1867.99
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine65.2282.93

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.