| Concierge Home Care | |
| 6817 Southpoint Pkwy Ste 1502, Jacksonville, Florida 32216 | |
| (904) 733-1003 | |
| Name | Concierge Home Care |
|---|---|
| Location | 6817 Southpoint Pkwy Ste 1502, Jacksonville, Florida |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 109742 |
| Ownership Type | Proprietary |
| Service Area Zip Codes | 32033, 32043, 32063, 32068, 32080, 32081, 32082, 32084, 32086, 32092, 32095, 32145, 32164, 32205, 32207, 32210, 32211, 32216, 32217, 32218, 32221, 32223, 32224, 32225, 32233, 32244, 32246, 32250, 32254, 32256, 32257, 32258, 32259, 32266, 32277 |
| NPI Number | 1235737925 |
| Organization Name | CONCIERGE HOME CARE OF JACKSONVILLE 2, LLC |
| Address | 4655 Salisbury Rd Ste 210, Jacksonville, FL 32256 |
| Phone Number | 904-733-1003 |
| NPI Number | 1285237289 |
| Organization Name | CONCIERGE HOME CARE OF TALLAHASSEE LLC |
| Address | 2075 Centre Pointe Blvd Ste 102, Tallahassee, FL 32308 |
| Phone Number | 904-733-1003 |
| NPI Number | 1487252185 |
| Organization Name | CONCIERGE HOME CARE OF LAKE MARY LLC |
| Address | 195 International Pkwy Ste 102, Heathrow, FL 32746 |
| Phone Number | 904-733-1003 |
| NPI Number | 1891932463 |
| Organization Name | ACCESSREHAB LLC |
| Address | 4655 Salisbury Rd Ste 110, Jacksonville, FL 32256 |
| Phone Number | 904-733-1003 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 100 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 99.2 | 98.6 |
| How often the home health team checked patients’ risk of falling | 99.9 | 99.6 |
| How often the home health team checked patients for depression | 100 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 65 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 57.9 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 99.5 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 84.6 | 79.6 |
| How often patients got better at getting in and out of bed | 87.7 | 81.1 |
| How often patients got better at bathing | 89.7 | 82.3 |
| How often patients’ breathing improved | 92.5 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 93.4 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 75.8 | 75 |
| How often home health patients had to be admitted to the hospital | 15.1 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 11.8 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 99.7 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 86 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 82 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 79 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 81 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 77 | 78 |
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