Baystate Home Health in W Springfield, MA - Home Health Agency

Baystate Home Health is a medicare certified home health care agency in W Springfield, Massachusetts. It is located in W Springfield at 30 Capital Drive, Ste A, W Springfield, Massachusetts 01089. You can reach out to the office of Baystate Home Health via phone at (413) 798-6411. Baystate Home Health provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Baystate Home Health is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Baystate Home Health is 227011 and it was first certified by CMS in 1966 (60 years certified).

Name	Baystate Home Health
Location	30 Capital Drive, Ste A, W Springfield, Massachusetts
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	227011
Ownership Type	Proprietary
Service Area Zip Codes	01001, 01005, 01007, 01008, 01009, 01010, 01011, 01013, 01020, 01022, 01027, 01028, 01029, 01030, 01031, 01033, 01034, 01035, 01036, 01037, 01040, 01041, 01050, 01053, 01056, 01057, 01060, 01062, 01069, 01071, 01073, 01075, 01077, 01079, 01080, 01082, 01085, 01086, 01089, 01090, 01095, 01097, 01101, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01116, 01118, 01119, 01128, 01129, 01151, 01199, 01253, 01531, 02446

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Baystate Home Health in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1104897735
Match	Confirmed listed in Medicare enrollment records
Organization Name	Visiting Nurse Association and Hospice of Western New England, Inc.
Doing Business As	Baystate Home Health
Address	30 Capital Dr Ste A, West Springfield, MA 01089
Phone Number	413-794-6411

NPI Number	1437139664
Match	Confirmed listed in Medicare enrollment records
Organization Name	Visiting Nurse Association and Hospice of Western New England, Inc.
Doing Business As	Baystate Hospice
Address	30 Capital Dr Ste A, West Springfield, MA 01089
Phone Number	413-794-6411

Baystate Home Health is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Baystate Home Health gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Baystate Home Health used best practices when caring for its patients (process measures). Baystate Home Health quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	98.08	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	51.53	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	97.47	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	99.12	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Baystate Home Health improved in certain important areas of care (patient outcome). Baystate Home Health quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	85.07	88.6
How often patients got better at getting in and out of bed	86.67	89.71
How often patients got better at bathing	88	90.63
How often patients’ breathing improved	90.36	91.31
How often patients got better at taking their drugs correctly by mouth	81.97	88.07
How often physician-recommended actions to address medication issues were completely timely	86.3	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	80.39	71.74
How often patients had one or more falls with a major injury during their home health care	0.46	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0.38	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Baystate Home Health data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	92.21	77.71
Patients who had a potentially preventable hospital stay while getting home health care	10.02	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	4.03	4.12

Medicare spending per episode of care: 0.95 times the national average (1.00 = national average), based on 4,863 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Baystate Home Health are 688.

Question Type:	Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Baystate Home Health is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	90	89
Percent of patients who reported that their home health team communicated well with them	89	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	81	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	87	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	81	79

Survey response rate: 21%.

Other Home Healthcare Agencies in W Springfield, MA

Trinity Health of New England at Home Location: 200 Hillside Circle, Suite 2, W Springfield, Massachusetts 01089 Ratings: NA Phone: (413) 536-0503

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.