UPMC Home Healthcare in Erie, PA - Home Health Agency

UPMC Home Healthcare is a medicare certified home health care agency in Erie, Pennsylvania. It is located in Erie at 310 French Street, Erie, Pennsylvania 16507. You can reach out to the office of UPMC Home Healthcare via phone at (814) 877-6120. UPMC Home Healthcare provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Non-profit.

UPMC Home Healthcare is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for UPMC Home Healthcare is 397157 and it was first certified by CMS in 1981 (45 years certified).

Name	UPMC Home Healthcare
Location	310 French Street, Erie, Pennsylvania
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	397157
Ownership Type	Non-profit
Service Area Zip Codes	16401, 16403, 16407, 16410, 16411, 16412, 16415, 16417, 16421, 16423, 16426, 16427, 16428, 16430, 16438, 16441, 16442, 16443, 16501, 16502, 16503, 16504, 16505, 16506, 16507, 16508, 16509, 16510, 16511

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with UPMC Home Healthcare in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1245220326
Match	Possible same name, address or phone number
Organization Name	UPMC Hamot
Doing Business As	Great Lakes Home Healthcare
Address	1700 Peach St, Suite 244, Erie, PA 16501
Phone Number	814-877-6120

UPMC Home Healthcare is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care UPMC Home Healthcare gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often UPMC Home Healthcare used best practices when caring for its patients (process measures). UPMC Home Healthcare quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	97.89	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	68.4	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	95.97	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	98.75	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with UPMC Home Healthcare improved in certain important areas of care (patient outcome). UPMC Home Healthcare quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	88.6	88.6
How often patients got better at getting in and out of bed	91.63	89.71
How often patients got better at bathing	91.08	90.63
How often patients’ breathing improved	90.07	91.31
How often patients got better at taking their drugs correctly by mouth	87.45	88.07
How often physician-recommended actions to address medication issues were completely timely	95.88	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	89.21	71.74
How often patients had one or more falls with a major injury during their home health care	0.32	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0.19	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. UPMC Home Healthcare data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	80.1	77.71
Patients who had a potentially preventable hospital stay while getting home health care	8.42	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	4.26	4.12

Medicare spending per episode of care: 0.96 times the national average (1.00 = national average), based on 1,461 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for UPMC Home Healthcare are 373.

Question Type:	Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of UPMC Home Healthcare is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	92	89
Percent of patients who reported that their home health team communicated well with them	90	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	84	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	92	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	84	79

Survey response rate: 29%.

Other Home Healthcare Agencies in Erie, PA

Aveanna Healthcare Location: 153 East 13th Street Suite 4000, Erie, Pennsylvania 16503 Ratings: NA Phone: (814) 459-4849

Bayada Home Health Care, Inc. Location: 1600 Penninsula Drive, Suite 9, Erie, Pennsylvania 16505 Ratings: NA Phone: (814) 835-2400

Bayada Home Health Care, Inc. Location: 1600 Peninsula Drive, Suite 17, Erie, Pennsylvania 16505 Ratings: Phone: (814) 240-0540

Caregivers Health Services Location: 2820 West 23rd Street, Suite 8, Erie, Pennsylvania 16506 Ratings: NA Phone: (814) 838-8696

Golden Home Healthcare Erie Location: 1846 W 26th Street, Erie, Pennsylvania 16508 Ratings: NA Phone: (717) 963-4413

Heartfelt Home Healthcare Services, Inc Location: 4166 West Ridge Road, Erie, Pennsylvania 16506 Ratings: NA Phone: (814) 838-2743

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.