| Heartland Home Care | |
| 1426 Straits Dr, Bay City, Michigan 48706 | |
| (800) 275-4516 | |
| Name | Heartland Home Care |
|---|---|
| Location | 1426 Straits Dr, Bay City, Michigan |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 237162 |
| Ownership Type | Voluntary Non-profit - Private |
| Service Area Zip Codes | 48415, 48417, 48457, 48601, 48602, 48603, 48604, 48607, 48609, 48611, 48612, 48613, 48614, 48615, 48616, 48617, 48618, 48622, 48623, 48624, 48625, 48626, 48628, 48631, 48632, 48633, 48634, 48637, 48638, 48640, 48642, 48649, 48650, 48652, 48655, 48657, 48658, 48701, 48706, 48708, 48722, 48732, 48734, 48747, 48757, 48768, 48801, 48806, 48831, 48832, 48847, 48858, 48871, 48877, 48878, 48879, 48880, 48883, 48889, 48893, 49310 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.7 | 95.7 |
| How often the home health team taught patients (or their family caregivers) about their drugs | 100 | 98.6 |
| How often the home health team checked patients’ risk of falling | 100 | 99.6 |
| How often the home health team checked patients for depression | 99.7 | 97.4 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 95.8 | 78.7 |
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 97.9 | 82.2 |
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 99.5 | 96.4 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 85.6 | 79.6 |
| How often patients got better at getting in and out of bed | 88 | 81.1 |
| How often patients got better at bathing | 86.2 | 82.3 |
| How often patients’ breathing improved | 87.5 | 82.8 |
| How often patients’ wounds improved or healed after an operation | 92.1 | 92.3 |
| How often patients got better at taking their drugs correctly by mouth | 84.6 | 75 |
| How often home health patients had to be admitted to the hospital | 10.9 | 15.4 |
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 15.6 | 13 |
| How often physician-recommended actions to address medication issues were completely timely | 99.7 | 94 |
| Question Type: | Rating by Patients |
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 90 | 88 |
| Percent of patients who reported that their home health team communicated well with them | 89 | 85 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 86 | 83 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 86 | 84 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 83 | 78 |
Heartland Home Care Location: 1426 Straits Dr, Bay City, Michigan 48706 Ratings: Phone: (800) 275-4516 | |
Mclaren Home Health Location: 2110 16th Street 7, Bay City, Michigan 48708 Ratings: Phone: (800) 862-3132 | |
Active Community Nursing Location: 2520 N Euclid, Suite 1, Bay City, Michigan 48706 Ratings: Phone: (989) 662-9816 | |
Pinnacle Senior Care Location: 1484 Straits Drive, Suite 3, Bay City, Michigan 48706 Ratings: Phone: (989) 686-7346 | |
Neighborhood Home Care Services Location: 503 N Euclid Ave, Ste 9b, Bay City, Michigan 48706 Ratings: Phone: (734) 250-8884 |