Highmark Home Health, Inc in West Covina, CA - Home Health Agency

Highmark Home Health, Inc is a medicare certified home health care agency in West Covina, California. It is located in West Covina at 2707 E Valley Blvd, Suite 209, West Covina, California 91792. You can reach out to the office of Highmark Home Health, Inc via phone at (626) 810-1957. Highmark Home Health, Inc provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Highmark Home Health, Inc is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Highmark Home Health, Inc is 058261 and it was first certified by CMS in 2004 (22 years certified).

Name	Highmark Home Health, Inc
Location	2707 E Valley Blvd, Suite 209, West Covina, California
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	058261
Ownership Type	Proprietary
Service Area Zip Codes	90201, 90241, 90242, 90630, 90650, 90680, 90703, 90706, 90712, 90715, 90716, 90720, 90723, 90740, 90802, 90803, 90805, 91748, 91792, 92336, 92646, 92683, 92801, 92804, 92805, 92845, 92870, 92886

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Highmark Home Health, Inc in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1982663407
Match	Confirmed listed in Medicare enrollment records
Organization Name	Highmark Home Health, Inc
Address	2707 E Valley Blvd Ste 209, West Covina, CA 91792
Phone Number	626-810-1957

Highmark Home Health, Inc is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Highmark Home Health, Inc gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Highmark Home Health, Inc used best practices when caring for its patients (process measures). Highmark Home Health, Inc quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	98.04	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	52.78	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	100	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	93.1	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Highmark Home Health, Inc improved in certain important areas of care (patient outcome). Highmark Home Health, Inc quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	57.79	88.6
How often patients got better at getting in and out of bed	100	89.71
How often patients got better at bathing	85.89	90.63
How often patients’ breathing improved	96.25	91.31
How often patients got better at taking their drugs correctly by mouth	72.41	88.07
How often physician-recommended actions to address medication issues were completely timely	100	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	65.63	71.74
How often patients had one or more falls with a major injury during their home health care	0	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Highmark Home Health, Inc data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	77.08	77.71
Patients who had a potentially preventable hospital stay while getting home health care	10.04	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	4.27	4.12

Medicare spending per episode of care: 0.92 times the national average (1.00 = national average), based on 216 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Highmark Home Health, Inc are 12. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Highmark Home Health, Inc is doing.

Question Type:	Rating by Patients
Health team gave care in a professional way	Not Available
Health team communicated well with them	Not Available
Health team discussed medicines, pain, and home safety	Not Available
How patients rated overall care from agency	Not Available

The patient survey data of Highmark Home Health, Inc is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	90	89
Percent of patients who reported that their home health team communicated well with them	86	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	70	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	79	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	73	79

Survey response rate: 23%.

Other Home Healthcare Agencies in West Covina, CA

Accentcare Home Health of California, Inc Location: 2934 East Garvey Ave, Suite 210, West Covina, California 91791 Ratings: NA Phone: (626) 869-0250

Admirable Home Health Services, Inc. Location: 1535 W Merced Ave Suite 304, West Covina, California 91790 Ratings: Phone: () -

Alliant Home Health Care Services Location: 2149 E Garvey Ave North, Suite A-4, West Covina, California 91791 Ratings: NA Phone: (626) 332-0600

Alsa Home Health Care, Inc Location: 640 South Sunset Avenue, Sutie 109, West Covina, California 91790 Ratings: NA Phone: (626) 844-4357

American Empire Home Health Care Services, Inc Location: 2934 East Garvey Ave S, Suite 214, West Covina, California 91791 Ratings: Phone: (626) 732-6542

Assisted Home Health Location: 1126 N Grand Ave Suite 205, West Covina, California 91724 Ratings: Phone: (626) 974-9720

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.