Intrepid USA Healthcare Services in Jackson, TN - Home Health Agency

Intrepid USA Healthcare Services is a medicare certified home health care agency in Jackson, Tennessee. It is located in Jackson at 72 Stonebridge, Suite 1, Jackson, Tennessee 38305. You can reach out to the office of Intrepid USA Healthcare Services via phone at (731) 668-9400. Intrepid USA Healthcare Services provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Intrepid USA Healthcare Services is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Intrepid USA Healthcare Services is 447565 and it was first certified by CMS in 2004 (22 years certified).

Name	Intrepid USA Healthcare Services
Location	72 Stonebridge, Suite 1, Jackson, Tennessee
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	447565
Ownership Type	Proprietary
Service Area Zip Codes	38001, 38004, 38006, 38008, 38011, 38012, 38019, 38023, 38028, 38040, 38041, 38042, 38046, 38049, 38052, 38058, 38060, 38061, 38063, 38067, 38068, 38069, 38075, 38201, 38229, 38233, 38237, 38301, 38305, 38310, 38311, 38313, 38316, 38326, 38327, 38329, 38330, 38334, 38339, 38340, 38343, 38344, 38345, 38351, 38352, 38355, 38356, 38357, 38358, 38363, 38366, 38367, 38368, 38370, 38371, 38372, 38374, 38375, 38379, 38381, 38382, 38387, 38391, 38392

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Intrepid USA Healthcare Services in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1699758722
Match	Confirmed listed in Medicare enrollment records
Organization Name	Centerwell Health Services USA, LLC
Doing Business As	Centerwell Home Health
Address	72 Stonebridge, Suite 1, Jackson, TN 38305
Phone Number	731-668-9400

Intrepid USA Healthcare Services is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Intrepid USA Healthcare Services gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Intrepid USA Healthcare Services used best practices when caring for its patients (process measures). Intrepid USA Healthcare Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	100	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	65.47	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	94.81	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	93.28	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Intrepid USA Healthcare Services improved in certain important areas of care (patient outcome). Intrepid USA Healthcare Services quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	84.43	88.6
How often patients got better at getting in and out of bed	84.9	89.71
How often patients got better at bathing	88.27	90.63
How often patients’ breathing improved	86.84	91.31
How often patients got better at taking their drugs correctly by mouth	83.44	88.07
How often physician-recommended actions to address medication issues were completely timely	99.49	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	76.07	71.74
How often patients had one or more falls with a major injury during their home health care	1.52	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Intrepid USA Healthcare Services data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	78.11	77.71
Patients who had a potentially preventable hospital stay while getting home health care	14	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	3.85	4.12

Medicare spending per episode of care: 1.04 times the national average (1.00 = national average), based on 578 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Intrepid USA Healthcare Services are 34. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Intrepid USA Healthcare Services is doing.

Question Type:	Rating by Patients
Health team gave care in a professional way	Not Available
Health team communicated well with them	Not Available
Health team discussed medicines, pain, and home safety	Not Available
How patients rated overall care from agency	Not Available

The patient survey data of Intrepid USA Healthcare Services is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	95	89
Percent of patients who reported that their home health team communicated well with them	90	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	79	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	91	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	86	79

Survey response rate: 22%.

Other Home Healthcare Agencies in Jackson, TN

Amedisys Home Health Care Location: 8 Stonebridge Blvd Suite L, Jackson, Tennessee 38305 Ratings: Phone: (731) 664-2264

Medical Center Home Health LLC Location: 1804 Highway 45 Bypass, Suite 430, Jackson, Tennessee 38305 Ratings: Phone: (731) 984-2000

Tennova Home Health - Jackson Location: 37 Sandstone Circle, Suite 201, Jackson, Tennessee 38305 Ratings: NA Phone: (731) 736-3700

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.