Personal Touch Homecare of VA in Newport News, VA - Home Health Agency

Personal Touch Homecare of VA is a medicare certified home health care agency in Newport News, Virginia. It is located in Newport News at 11817 Canon Blvd, Suite 600, Newport News, Virginia 23606. You can reach out to the office of Personal Touch Homecare of VA via phone at (757) 595-8005. Personal Touch Homecare of VA provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.

Personal Touch Homecare of VA is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Personal Touch Homecare of VA is 497081 and it was first certified by CMS in 1992 (34 years certified).

Contact Information

Personal Touch Homecare of VA
11817 Canon Blvd, Suite 600, Newport News, Virginia 23606
(757) 595-8005

Map and Direction



Home Healthcare Agency Profile

NamePersonal Touch Homecare of VA
Location11817 Canon Blvd, Suite 600, Newport News, Virginia
Certified ByMedicare
Services OfferedNursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social Services
Home Health Aide
Medicare ID497081
Ownership TypeProprietary
Service Area Zip Codes23035, 23061, 23062, 23068, 23072, 23089, 23109, 23119, 23128, 23140, 23163, 23168, 23169, 23185, 23188, 23314, 23315, 23320, 23321, 23322, 23323, 23324, 23325, 23430, 23432, 23433, 23434, 23435, 23436, 23437, 23451, 23452, 23453, 23454, 23455, 23456, 23462, 23464, 23487, 23502, 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23513, 23517, 23518, 23523, 23601, 23602, 23603, 23605, 23606, 23607, 23608, 23609, 23651, 23661, 23662, 23663, 23664, 23666, 23669, 23690, 23692, 23693, 23696, 23701, 23702, 23703, 23704, 23707, 23829, 23837, 23851, 23866, 23878, 23883, 23898

NPI for Personal Touch Homecare of VA:

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Personal Touch Homecare of VA in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1336128636
MatchConfirmed listed in Medicare enrollment records
Organization NamePersonal Touch Home Care of VA, Inc
Address11817 Canon Blvd Ste 600, Newport News, VA 23606
Phone Number757-855-1355

NPI Number1003895277
MatchPossible same name, address or phone number
Organization NamePersonal Touch Home Care of VA, Inc
Address11817 Canon Blvd Ste 600, Newport News, VA 23606
Phone Number757-595-8005

NPI Number1013107523
MatchPossible same name, address or phone number
Organization NamePersonal Touch Home Care of VA, Inc.
Address11817 Canon Blvd Ste 600, Newport News, VA 23606
Phone Number757-595-8005

NPI Number1316927205
MatchPossible same name, address or phone number
Organization NamePersonal Touch Home Aides of VA, Inc
Address732 Thimble Shoals Blvd, #203, Newport News, VA 23606
Phone Number757-595-8005

NPI Number1326028218
MatchPossible same name, address or phone number
Organization NamePersonal Touch Home Care of VA, Inc
Address11817 Canon Blvd Ste 600, Newport News, VA 23606
Phone Number757-595-8005

NPI Number1942289111
MatchPossible same name, address or phone number
Organization NamePersonal Touch Home Aides of VA, Inc
Address5505 Robin Hood Rd, C-1, Norfolk, VA 23513
Phone Number757-855-1355

Quality Ratings:

Personal Touch Homecare of VA is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Personal Touch Homecare of VA gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Personal Touch Homecare of VA used best practices when caring for its patients (process measures). Personal Touch Homecare of VA quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often the home health team began their patients’ care in a timely manner97.5896.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.67.1164.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred82.7181.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged92.5592.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Personal Touch Homecare of VA improved in certain important areas of care (patient outcome). Personal Touch Homecare of VA quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
How often patients got better at walking or moving around82.4888.6
How often patients got better at getting in and out of bed85.9589.71
How often patients got better at bathing86.0990.63
How often patients’ breathing improved90.0291.31
How often patients got better at taking their drugs correctly by mouth84.1388.07
How often physician-recommended actions to address medication issues were completely timely98.1394.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)6871.74
How often patients had one or more falls with a major injury during their home health care0.340.93
How often patients developed new or worsened pressure ulcers (bed sores)0.250.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Personal Touch Homecare of VA data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)91.9477.71
Patients who had a potentially preventable hospital stay while getting home health care6.2310.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended4.544.12
Medicare spending per episode of care: 0.92 times the national average (1.00 = national average), based on 1,678 episodes.

Patients' Survey and Ratings:

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Personal Touch Homecare of VA are 201.
Question Type:Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency
The patient survey data of Personal Touch Homecare of VA is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience MeasureProviderNational Avg.
Percent of patients who reported that their home health team gave care in a professional way8589
Percent of patients who reported that their home health team communicated well with them8786
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them8182
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)8285
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family6979
Survey response rate: 16%.

Reviews and Comments

Other Home Healthcare Agencies in Newport News, VA

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Phone: (757) 873-3410    
Riverside Home Health
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Sentara Home Care Services
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Virginia Health Home Care
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Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.