| Porter Hills Home Health Care | |
| 4450 Cascade Rd Se, Grand Rapids, Michigan 49546 | |
| (616) 949-5140 | |
| Name | Porter Hills Home Health Care | 
|---|---|
| Location | 4450 Cascade Rd Se, Grand Rapids, Michigan | 
| Certified By | Medicare | 
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide  | 
| Medicare ID | 237255 | 
| Ownership Type | Voluntary Non Profit - Religious Affiliation | 
| Service Area Zip Codes | 48809, 48815, 48838, 48846, 48849, 48865, 48881, 48884, 49010, 49058, 49070, 49301, 49302, 49306, 49315, 49316, 49319, 49321, 49322, 49323, 49326, 49328, 49329, 49330, 49331, 49333, 49337, 49339, 49341, 49343, 49344, 49345, 49347, 49348, 49401, 49403, 49404, 49417, 49418, 49423, 49424, 49426, 49428, 49435, 49441, 49442, 49448, 49456, 49464, 49503, 49504, 49505, 49506, 49507, 49508, 49509, 49512, 49519, 49525, 49534, 49544, 49546, 49548 | 
| NPI Number | 1508845066 | 
| Organization Name | PORTER HILLS HOME HEALTH WEST | 
| Address | 3600 Fulton St E, Grand Rapids, MI 49546 | 
| Phone Number | 616-949-5140 | 
| Quality Rating: | 
| Quality Measure | Provider | National Avg. | 
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.6 | 95.7 | 
| How often the home health team taught patients (or their family caregivers) about their drugs | 99.9 | 98.6 | 
| How often the home health team checked patients’ risk of falling | 99.9 | 99.6 | 
| How often the home health team checked patients for depression | 99.2 | 97.4 | 
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 89.9 | 78.7 | 
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 93.9 | 82.2 | 
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 98.8 | 96.4 | 
| Quality Measure | Provider | National Avg. | 
|---|---|---|
| How often patients got better at walking or moving around | 82 | 79.6 | 
| How often patients got better at getting in and out of bed | 86 | 81.1 | 
| How often patients got better at bathing | 87.2 | 82.3 | 
| How often patients’ breathing improved | 93.2 | 82.8 | 
| How often patients’ wounds improved or healed after an operation | 92.6 | 92.3 | 
| How often patients got better at taking their drugs correctly by mouth | 78.4 | 75 | 
| How often home health patients had to be admitted to the hospital | 16.4 | 15.4 | 
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 13.3 | 13 | 
| How often physician-recommended actions to address medication issues were completely timely | 95.4 | 94 | 
| Question Type: | Rating by Patients | 
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency | 
| Experience Measure | Provider | National Avg. | 
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 88 | 88 | 
| Percent of patients who reported that their home health team communicated well with them | 86 | 85 | 
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 79 | 83 | 
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 84 | 84 | 
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 74 | 78 | 
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Porter Hills Home Health Care Location: 4450 Cascade Rd Se, Grand Rapids, Michigan 49546 Ratings: Phone: (616) 949-5140  |