Serenity Homecare is a medicare certified home health care agency in West Monroe, Louisiana. It is located in West Monroe at 3602 Cypress Street, Suite A, West Monroe, Louisiana 71291. You can reach out to the office of Serenity Homecare via phone at (318) 373-2273. Serenity Homecare provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.
Serenity Homecare is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Serenity Homecare is 197296 and it was first certified by CMS in 1991 (35 years certified).
Contact Information
Serenity Homecare
3602 Cypress Street, Suite A, West Monroe, Louisiana 71291
Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Serenity Homecare in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
NPI Number
1134170343
Match
Confirmed listed in Medicare enrollment records
Organization Name
Quality Home Health Inc
Doing Business As
Serenity Homecare
Address
3602 Cypress St Ste A, West Monroe, LA 71291
Phone Number
318-373-2273
Quality Ratings:
Serenity Homecare is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Serenity Homecare gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Serenity Homecare used best practices when caring for its patients (process measures). Serenity Homecare quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
100
96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.
82.22
64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred
88.89
81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged
84.95
92.18
Patient Outcome Quality Measures:
The below quality measures show whether patients with Serenity Homecare improved in certain important areas of care (patient outcome). Serenity Homecare quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
90.11
88.6
How often patients got better at getting in and out of bed
94.81
89.71
How often patients got better at bathing
92.55
90.63
How often patients’ breathing improved
82.58
91.31
How often patients got better at taking their drugs correctly by mouth
95.94
88.07
How often physician-recommended actions to address medication issues were completely timely
99.44
94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)
51.58
71.74
How often patients had one or more falls with a major injury during their home health care
4.52
0.93
How often patients developed new or worsened pressure ulcers (bed sores)
0
0.23
Hospital Use, Discharge and Medicare Spending:
These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Serenity Homecare data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)
63.7
77.71
Patients who had a potentially preventable hospital stay while getting home health care
14.76
10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended
4.26
4.12
Medicare spending per episode of care: 0.99 times the national average (1.00 = national average), based on 676 episodes.
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Serenity Homecare are 53. Since fewer than 100 patients completed the survey, use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how Serenity Homecare is doing.
Question Type:
Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency
The patient survey data of Serenity Homecare is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
92
89
Percent of patients who reported that their home health team communicated well with them
89
86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
91
82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
87
85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
Best Home Health Location: 801 North 31st St. Suite 2, West Monroe, Louisiana 71291 Ratings: Phone: (318) 323-5594
Centerwell Home Health Location: 5955 Cypress Street , Unit C And D, West Monroe, Louisiana 71291 Ratings: Phone: (318) 805-0106
Louisiana Homecare of West Monroe Location: 2601 North 7th Street, Suites 600 And 700, West Monroe, Louisiana 71291 Ratings: Phone: (318) 396-0452
Home Health Care
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Medicare Care Compare
Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.