Sentara Home Care Services-suffolk is a medicare certified home health care agency in Suffolk, Virginia. It is located in Suffolk at 154 Burnetts Way Suite 102, Suffolk, Virginia 23434. You can reach out to the office of Sentara Home Care Services-suffolk via phone at (757) 983-1900. Sentara Home Care Services-suffolk provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Proprietary.
Sentara Home Care Services-suffolk is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Sentara Home Care Services-suffolk is 497746 and it was first certified by CMS in 2017 (9 years certified).
Contact Information
Sentara Home Care Services-suffolk
154 Burnetts Way Suite 102, Suffolk, Virginia 23434
Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Sentara Home Care Services-suffolk in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
NPI Number
1174060214
Match
Confirmed listed in Medicare enrollment records
Organization Name
Sentara Enterprises
Doing Business As
Sentara Home Care Services - Suffolk
Address
154 Burnetts Way, Suite 102, Suffolk, VA 23434
Phone Number
757-983-1900
Quality Ratings:
Sentara Home Care Services-suffolk is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Sentara Home Care Services-suffolk gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.
Quality Rating:
Process Quality Measures:
The below quality measures show how often Sentara Home Care Services-suffolk used best practices when caring for its patients (process measures). Sentara Home Care Services-suffolk quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often the home health team began their patients’ care in a timely manner
97.91
96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.
60.56
64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred
96.06
81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged
97.12
92.18
Patient Outcome Quality Measures:
The below quality measures show whether patients with Sentara Home Care Services-suffolk improved in certain important areas of care (patient outcome). Sentara Home Care Services-suffolk quality data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
How often patients got better at walking or moving around
87.49
88.6
How often patients got better at getting in and out of bed
90.09
89.71
How often patients got better at bathing
87.76
90.63
How often patients’ breathing improved
91.03
91.31
How often patients got better at taking their drugs correctly by mouth
83.25
88.07
How often physician-recommended actions to address medication issues were completely timely
98.53
94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)
78.02
71.74
How often patients had one or more falls with a major injury during their home health care
0.8
0.93
How often patients developed new or worsened pressure ulcers (bed sores)
0.1
0.23
Hospital Use, Discharge and Medicare Spending:
These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Sentara Home Care Services-suffolk data is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Quality Measure
Provider
National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)
95.2
77.71
Patients who had a potentially preventable hospital stay while getting home health care
7.79
10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended
5.06
4.12
Medicare spending per episode of care: 0.94 times the national average (1.00 = national average), based on 1,339 episodes.
Patients' Survey and Ratings:
The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency.
The total number of patients who responded in this survey for Sentara Home Care Services-suffolk are 275.
Question Type:
Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency
The patient survey data of Sentara Home Care Services-suffolk is compared against the national average with the color code indicators: Better than National AverageWorse than National Average
Experience Measure
Provider
National Avg.
Percent of patients who reported that their home health team gave care in a professional way
91
89
Percent of patients who reported that their home health team communicated well with them
88
86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
86
82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
90
85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
85
79
Survey response rate: 21%.
Reviews and Comments
Other Home Healthcare Agencies in Suffolk, VA
Bon Secours Home Care Location: 7007 Harbour View Blvd - Suite 114, Suffolk, Virginia 23435 Ratings: Phone: (757) 889-4663
Lake Prince at Home LLC Location: 100 Anna Goode Way, Suffolk, Virginia 23434 Ratings: Phone: (757) 923-5550
Perimeter Home Health LLC Location: 540 E Constance Rd, Suffolk, Virginia 23434 Ratings: Phone: () -
Home Health Care
Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
Medicare Care Compare
Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.
NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.