| South Shore Visiting Nurse Association | |
| 30 Reservoir Park Drive, Rockland, Massachusetts 02370 | |
| (781) 624-7822 | |
| Name | South Shore Visiting Nurse Association |
|---|---|
| Location | 30 Reservoir Park Drive, Rockland, Massachusetts |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 227082 |
| Ownership Type | Non-profit |
| Service Area Zip Codes | 02020, 02025, 02041, 02043, 02045, 02047, 02050, 02051, 02059, 02060, 02061, 02065, 02066, 02169, 02170, 02171, 02184, 02185, 02186, 02188, 02189, 02190, 02191, 02269, 02301, 02302, 02303, 02324, 02327, 02330, 02331, 02332, 02333, 02338, 02339, 02341, 02343, 02346, 02350, 02351, 02358, 02359, 02360, 02361, 02362, 02364, 02366, 02367, 02368, 02370, 02379, 02381, 02382, 02767, 02780 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 88.24 | 96.51 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 77.08 | 64.24 |
| How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred | 91.14 | 81.21 |
| How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged | 95 | 92.18 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 81.72 | 88.6 |
| How often patients got better at getting in and out of bed | 88.54 | 89.71 |
| How often patients got better at bathing | 84.91 | 90.63 |
| How often patients’ breathing improved | 85.79 | 91.31 |
| How often patients got better at taking their drugs correctly by mouth | 79.28 | 88.07 |
| How often physician-recommended actions to address medication issues were completely timely | 86.07 | 94.45 |
| How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score) | 80.23 | 71.74 |
| How often patients had one or more falls with a major injury during their home health care | 1.1 | 0.93 |
| How often patients developed new or worsened pressure ulcers (bed sores) | 0.22 | 0.23 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community) | 91.57 | 77.71 |
| Patients who had a potentially preventable hospital stay while getting home health care | 7.4 | 10.83 |
| Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended | 4.56 | 4.12 |
| Question Type: | Rating by Patients |
|---|---|
| Patient survey summary star rating | |
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 91 | 89 |
| Percent of patients who reported that their home health team communicated well with them | 89 | 86 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 88 | 82 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 91 | 85 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 87 | 79 |