Sutter Care at Home in Concord, CA - Home Health Agency

Sutter Care at Home is a medicare certified home health care agency in Concord, California. It is located in Concord at 5099 Commercial Circle, Suite 205, Concord, California 94520. You can reach out to the office of Sutter Care at Home via phone at (925) 677-4240. Sutter Care at Home provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Non-profit.

Sutter Care at Home is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Sutter Care at Home is 057004 and it was first certified by CMS in 1966 (60 years certified).

Name	Sutter Care at Home
Location	5099 Commercial Circle, Suite 205, Concord, California
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	057004
Ownership Type	Non-profit
Service Area Zip Codes	94066, 94110, 94501, 94502, 94503, 94505, 94506, 94507, 94509, 94510, 94511, 94513, 94514, 94517, 94518, 94519, 94520, 94521, 94523, 94525, 94526, 94528, 94530, 94531, 94533, 94534, 94535, 94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94547, 94548, 94549, 94550, 94551, 94552, 94553, 94555, 94556, 94560, 94561, 94563, 94564, 94565, 94566, 94568, 94571, 94572, 94577, 94578, 94579, 94580, 94582, 94583, 94585, 94586, 94587, 94588, 94589, 94590, 94591, 94592, 94595, 94596, 94597, 94598, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94701, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94720, 94801, 94803, 94804, 94805, 94806, 94901, 94904, 94949, 95035, 95050, 95111, 95202, 95356, 95403, 95471, 95625, 95678, 95687, 95688, 95991

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Sutter Care at Home in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1083643944
Match	Confirmed listed in Medicare enrollment records
Organization Name	Sutter Visiting Nurse Association and Hospice
Doing Business As	Sutter Care at Home
Address	5099 Commercial Cir, Ste 205, Concord, CA 94520
Phone Number	925-677-4240

NPI Number	1225067176
Match	Possible same name, address or phone number
Organization Name	Sutter Visiting Nurse Association and Hospice
Address	1900 Bates Ave, Suite A, Concord, CA 94520
Phone Number	925-677-4240

Sutter Care at Home is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Sutter Care at Home gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Sutter Care at Home used best practices when caring for its patients (process measures). Sutter Care at Home quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	92.22	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	59.64	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	95.96	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	97.42	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Sutter Care at Home improved in certain important areas of care (patient outcome). Sutter Care at Home quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	89.71	88.6
How often patients got better at getting in and out of bed	91.17	89.71
How often patients got better at bathing	92.12	90.63
How often patients’ breathing improved	94.01	91.31
How often patients got better at taking their drugs correctly by mouth	88.2	88.07
How often physician-recommended actions to address medication issues were completely timely	94.72	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	67.1	71.74
How often patients had one or more falls with a major injury during their home health care	0.84	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0.3	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Sutter Care at Home data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	90.91	77.71
Patients who had a potentially preventable hospital stay while getting home health care	10.02	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	3.57	4.12

Medicare spending per episode of care: 0.99 times the national average (1.00 = national average), based on 5,110 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Sutter Care at Home are 771.

Question Type:	Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Sutter Care at Home is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	89	89
Percent of patients who reported that their home health team communicated well with them	85	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	84	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	85	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	79	79

Survey response rate: 20%.

Other Home Healthcare Agencies in Concord, CA

Doctor's Preferred Home Health Inc. Location: 4415 Cowell Road, Ste 141, Concord, California 94518 Ratings: Phone: (888) 447-0407

Edencare Home Health Agency Location: 2455 Bates Ave, Concord, California 94520 Ratings: NA Phone: (925) 202-0875

Health Is Wealth Home Health Agency LLC Location: 3135 Clayton Road Suite 101, Concord, California 94519 Ratings: NA Phone: (651) 331-9212

Home Health by the Bay Location: 1850 Gateway Blvd., Suite 200, Concord, California 94520 Ratings: NA Phone: (925) 948-8700

John Muir Home Health Services Location: 2298 Pike Court, Concord, California 94520 Ratings: Phone: (925) 674-2560

Marie Star Home Health Services, LLC Location: 1849 Willow Pass Rd. Suite 306, Concord, California 94520 Ratings: Phone: (925) 691-4981

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.