| Towers Home Care | |
| 404 Mariposa St Ste A, Orlando, Florida 32801 | |
| (407) 425-2707 | |
| Name | Towers Home Care | 
|---|---|
| Location | 404 Mariposa St Ste A, Orlando, Florida | 
| Certified By | Medicare | 
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide  | 
| Medicare ID | 107510 | 
| Ownership Type | Voluntary Non-profit - Other | 
| Service Area Zip Codes | 32701, 32703, 32707, 32708, 32712, 32714, 32730, 32732, 32746, 32750, 32751, 32752, 32765, 32771, 32773, 32779, 32789, 32792, 32801, 32803, 32804, 32805, 32806, 32807, 32808, 32809, 32810, 32811, 32812, 32814, 32817, 32818, 32819, 32820, 32821, 32822, 32824, 32825, 32826, 32827, 32828, 32829, 32832, 32833, 32835, 32836, 32837, 32839, 34741, 34746, 34758, 34760, 34761, 34769, 34772, 34786, 34787 | 
| Quality Rating: | 
| Quality Measure | Provider | National Avg. | 
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.8 | 95.7 | 
| How often the home health team taught patients (or their family caregivers) about their drugs | 98.9 | 98.6 | 
| How often the home health team checked patients’ risk of falling | 99.4 | 99.6 | 
| How often the home health team checked patients for depression | 81.5 | 97.4 | 
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 83.9 | 78.7 | 
| How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot). | 74 | 82.2 | 
| With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 99.4 | 96.4 | 
| Quality Measure | Provider | National Avg. | 
|---|---|---|
| How often patients got better at walking or moving around | 68.5 | 79.6 | 
| How often patients got better at getting in and out of bed | 84.3 | 81.1 | 
| How often patients got better at bathing | 65.6 | 82.3 | 
| How often patients’ breathing improved | 74.7 | 82.8 | 
| How often patients’ wounds improved or healed after an operation | 93.2 | 92.3 | 
| How often patients got better at taking their drugs correctly by mouth | 51.4 | 75 | 
| How often home health patients had to be admitted to the hospital | 17.7 | 15.4 | 
| How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted | 10.5 | 13 | 
| How often physician-recommended actions to address medication issues were completely timely | 99.6 | 94 | 
| Question Type: | Rating by Patients | 
|---|---|
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency | 
| Experience Measure | Provider | National Avg. | 
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 85 | 88 | 
| Percent of patients who reported that their home health team communicated well with them | 80 | 85 | 
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 74 | 83 | 
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 80 | 84 | 
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 74 | 78 | 
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