Towers Home Care in Orlando, FL - Home Health Agency

Towers Home Care is a medicare certified home health care agency in Orlando, Florida. It is located in Orlando at 300 E Church St, Orlando, Florida 32801. You can reach out to the office of Towers Home Care via phone at (407) 425-2707. Towers Home Care provides healthcare services in Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, Home Health Aide. It has the following ownership type - Non-profit.

Towers Home Care is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this home health facility for your medical needs. The medicare CCN number for Towers Home Care is 107510 and it was first certified by CMS in 1996 (30 years certified).

Name	Towers Home Care
Location	300 E Church St, Orlando, Florida
Certified By	Medicare
Services Offered	Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide
Medicare ID	107510
Ownership Type	Non-profit
Service Area Zip Codes	32701, 32703, 32707, 32708, 32712, 32714, 32720, 32730, 32746, 32750, 32751, 32765, 32766, 32771, 32773, 32779, 32789, 32792, 32801, 32803, 32804, 32805, 32806, 32807, 32808, 32809, 32810, 32811, 32812, 32814, 32817, 32818, 32819, 32820, 32821, 32822, 32825, 32826, 32828, 32832, 32833, 32835, 32836, 32837, 32839, 34741, 34747, 34761, 34786, 34787

Home healthcare agencies may have several NPI numbers. NPIs marked Confirmed are listed with Towers Home Care in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1922171107
Match	Confirmed listed in Medicare enrollment records
Organization Name	Towers Home Care and Rehabilitation Services Inc
Address	300 East Church, Orlando, FL 32801
Phone Number	407-425-2707

Towers Home Care is "Medicare-certified" which means that this home health agency is approved by Medicare and meets certain federal health and safety requirements, however, home health agencies may vary in the quality of care and services they provide to their patients. The quality ratings give you an indication of the care Towers Home Care gives to their patients in comparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS.

Quality Rating:

Process Quality Measures:

The below quality measures show how often Towers Home Care used best practices when caring for its patients (process measures). Towers Home Care quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often the home health team began their patients’ care in a timely manner	95.78	96.51
How often the home health team made sure that their patients have received a flu shot for the current flu season.	83.85	64.24
How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred	43.88	81.21
How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged	48.81	92.18

Patient Outcome Quality Measures:

The below quality measures show whether patients with Towers Home Care improved in certain important areas of care (patient outcome). Towers Home Care quality data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
How often patients got better at walking or moving around	62.97	88.6
How often patients got better at getting in and out of bed	74.04	89.71
How often patients got better at bathing	64.98	90.63
How often patients’ breathing improved	80.71	91.31
How often patients got better at taking their drugs correctly by mouth	47.52	88.07
How often physician-recommended actions to address medication issues were completely timely	99.66	94.45
How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score)	54.34	71.74
How often patients had one or more falls with a major injury during their home health care	1.38	0.93
How often patients developed new or worsened pressure ulcers (bed sores)	0.02	0.23

Hospital Use, Discharge and Medicare Spending:

These measures come from Medicare claims; CMS adjusts each rate for how sick the agency's patients were. Towers Home Care data is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community)	81.09	77.71
Patients who had a potentially preventable hospital stay while getting home health care	9.73	10.83
Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended	4.64	4.12

Medicare spending per episode of care: 1.17 times the national average (1.00 = national average), based on 2,904 episodes.

The patient experience of care survey collects patient (or their family or friend's) feedback about topics for which the patient is the best source of information. When choosing a home health agency, patients can use this information to find out what other patients thought about the care given by a certain home health agency. The total number of patients who responded in this survey for Towers Home Care are 122.

Question Type:	Rating by Patients
Patient survey summary star rating
Health team gave care in a professional way
Health team communicated well with them
Health team discussed medicines, pain, and home safety
How patients rated overall care from agency

The patient survey data of Towers Home Care is compared against the national average with the color code indicators: Better than National Average Worse than National Average

Experience Measure	Provider	National Avg.
Percent of patients who reported that their home health team gave care in a professional way	80	89
Percent of patients who reported that their home health team communicated well with them	74	86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them	63	82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	77	85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family	65	79

Survey response rate: 16%.

Other Home Healthcare Agencies in Orlando, FL

4 Ever Care Home Health Services LLC Location: 7362 Futures Dr, Orlando, Florida 32819 Ratings: NA Phone: (407) 987-3423

Accolade Healthcare Services LLC Location: 933 Lee Rd Ste 408, Orlando, Florida 32810 Ratings: NA Phone: (407) 969-0208

Accomplished Home Care Location: 922 Lake Baldwin Dr Ste B, Orlando, Florida 32814 Ratings: Phone: () -

Acute Home Healthcare Inc Location: 4303 Vineland Rd Ste F-12, Orlando, Florida 32811 Ratings: Phone: () -

Advanced Nursing Concepts LLC Location: 5900 Lake Ellenor Dr Ste 700, Orlando, Florida 32809 Ratings: Phone: () -

Ag Home Health Services LLC Location: 2411 W Sand Lake Rd Ste G, Orlando, Florida 32809 Ratings: NA Phone: () -

Home Health Care

Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF). The goal of home health care is to treat an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.

Medicare Care Compare

Medicare's Care Compare (which replaced Home Health Compare in 2020) has information about the quality of care provided by "Medicare-certified" home health agencies throughout the nation. "Medicare-certified" means the home health agency is approved by Medicare and meets certain federal health and safety requirements.

NOTE: Medicare won't cover home health services provided by a home health agency that hasn't been Medicare-certified.