Matrix Care Hospice is a medicare-certified hospice facility in Upland, California. It is a for-profit hospice and is a freestanding hospice. It is located at 222 N Mountain Ave. Suite 204 in Upland, California. You can reach out to the office of Matrix Care Hospice via phone at
(909) 256-3700. Matrix Care Hospice was first approved in September, 2022 to provide medicare and/or medicaid services and its CMS certification number (CCN) is B51728. San Francisco is the CMS Regional Office responsible for the certification of this hospice.
Hospice Profile
| Name | Matrix Care Hospice |
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| Location | 222 N Mountain Ave. Suite 204, Upland, California |
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| Hospice ID | B51728 |
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| Category | Freestanding Hospice |
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| Ownership Type | Proprietary - Corporation |
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| Profit Type | For Profit |
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| Accreditation Provider | Accreditation Commission for Health Care (ACHC) |
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| SSA county code | 460 |
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NPI associated with this Hospice
A hospice usually has one NPI number, but sometimes it may have several. NPIs marked
Confirmed are listed with Matrix Care Hospice in Medicare enrollment records;
Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
| NPI Number | 1316554512 |
| Match | Possible same name, address or phone number |
| Organization Name | Connecta Healthcare Services Inc |
| Address | 222 N Mountain Ave Ste 204, Upland, California 91786 |
| Phone Number | (909)256-3700 |
Quality of Patient Care at Matrix Care Hospice
Hospice staff should discuss treatment preferences and patient beliefs and values with patients and/or caregivers. They should also identify and provide interventions to address pain, shortness of breath and constipation (caused by opioids) to improve patient comfort and quality of life. Matrix Care Hospice has the following score in these measures of patient care.
Better than National Average Worse than National Average| Quality Measure | Provider Score | National Score |
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| Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care | 100.00 | 99.8 |
| Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care | 100.00 | 99.27 |
| Patients who were checked for pain at the beginning of hospice care | 100.00 | 99 |
| Patients who got a timely and thorough pain assessment when pain was identified as a problem | Not Available | 98.27 |
| Patients who were checked for shortness of breath at the beginning of hospice care | 100.00 | 99.53 |
| Patients who got timely treatment for shortness of breath | 75.00 | 98.59 |
| Patients taking opioid pain medication who were offered care for constipation | Not Available | 98.46 |
| Patients who got all 7 of the care processes above at the beginning of hospice care | 77.27 | 96.15 |
| Patients who got in-person visits from a registered nurse or medical social worker on at least 2 of the last 3 days of life | Not Available | 48.3 |
Scores are percentages of patients, for care from October 2024 to September 2025 (visits in the last days of life: January 2023 to December 2024).
Patients Served by Matrix Care Hospice:
| Average number of patients per day | 6 |
| Served patients with Medicare Advantage | Yes |
| Served patients with both Medicare and Medicaid | Yes |
Patients by main conditionWhere care was provided (% of days of care)| Home | 100% |
| Assisted living facility | 0% |
| Nursing facility | 0% |
| Skilled nursing facility | 0% |
| Inpatient hospital | 0% |
| Inpatient hospice facility | 0% |
| Other locations | 0% |
Services Provided by Matrix Care Hospice:
Hospices provide various services either through their own staff or through third-party arrangements. Find the list of services provided by Matrix Care Hospice below:
- By staff
- Home Health Aide Service
- Counseling Service
- Home Maker Service
- Medical Social Service
- Nursing Service
- Other Services
- Under Arrangement
- Medical Supply Service
- Occupational Therapy
- Physician Service
- Physical Therapy
- Short Term Inpatient care
- Speech Pathology
- Combination of Staff and Under Arrangement
- Type of Short Term Inpatient Care
Number of Full-time equivalent Employees:
Number of full time equivalent employees at Matrix Care Hospice
| Home Health Aides | 1 |
| Counselors | 0.25 |
| Homemakers | 1 |
| Licensed Practical or Vocational Nurses | 0.5 |
| Medical Social Workers | 0.25 |
| Registered Nurses | 0.5 |
| Total Employees | 3.5 |
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Number of Full-time equivalent Volunteers:
| Others | 0.25 |
| Total Volunteers | 0.25 |
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Certification Details for Matrix Care Hospice:
- September, 2022 is the initial visit of the health survey for certifications by CMS.
- It is in compliance at the time of certification survey by CMS.
- It is eligible to participate in the medicare and/or medicaid program.
- Number assigned to the hospice by the state Medicaid agency for external control or billing purposes is 1316554512.
- This hospice was terminated on April, 2026.
- Reason of certification is Complaint.
- End of fiscal year is on December 31.
Other Hospices in Upland, CA
Achieva Hospice, Inc
Location: 818 N Mountain Ave, Suite 104, Upland, California, 91786
Phone: (909) 981-3000 |
Advantage Hospice Providers, Inc
Location: 1934 W 9th St, Upland, California, 91786
Phone: (909) 296-7903 |
Alexius Hospice Care, Inc.
Location: 167 N 3rd Ave., Upland, California, 91786
Phone: (909) 562-1270 |
Apf Hospice, Inc.
Location: 818 N. Mountain Avenue, Upland, California, 91786
Phone: (909) 931-1112 |
Appling Hospice Care
Location: 400 N Mountain Ave, Upland, California, 91786
Phone: (909) 532-5154 |
Avila Hospice Inc
Location: 167 N 3rd Street, Suite O, Upland, California, 91786
Phone: (909) 999-9999 |
Medicare Hospice Care
What is Hospice Care?Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or
seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. Care may be provided in a patient's
home or in a designated facility such as nursing home, hospital unit or freestanding hospice, with level of care and sometimes location
based upon frequent evaluation of the patient's needs. The four primary levels of care provided by hospice are routine home care, continuous care,
general inpatient and respite care.
How long can one get medicare hospice care?Hospice care is for people with a life expectancy of 6 months or less (if the disease runs its normal course). If the person receiving hospice care lives longer than 6 months, he or she can still get hospice care.
- A person can get hospice care for two 90-day benefit periods, followed by an unlimited number of 60-day benefit periods.
- At the start of each period, the hospice medical director or other hospice doctor must recertify that the person is terminally ill (with a life expectancy of 6 months or less). This step is required for continued hospice care.