Baptist Health Medical Center - Jacksonville - Medicare Acute Care Hospital in Jacksonville, FL

Baptist Health Medical Center - Jacksonville is a medicare enrolled Acute Care Hospital in Jacksonville, Florida. It is located at 800 Prudential Dr, Jacksonville, Florida 32207. You can reach out to the office of Baptist Health Medical Center - Jacksonville via phone at (904) 202-2000. The ownership type of Baptist Health Medical Center - Jacksonville is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Baptist Health Medical Center - Jacksonville is 100088.

Contact Information

Baptist Health Medical Center - Jacksonville
800 Prudential Dr, Jacksonville, Florida 32207
(904) 202-2000

Map and Direction




Hospital Profile

NameBaptist Health Medical Center - Jacksonville
TypeAcute Care Hospital
Location800 Prudential Dr, Jacksonville, Florida
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Medicare ID (CCN)100088

Patients' Experience Survey:


Overall Rating of the Hospital:

Patients' Rating of the Hospital:
76%
16%
8%
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Willingness to Recommend Hospital:
77%
18%
5%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Nurse Communication:
77%
18%
5%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Nurses Treated Patients with Courtesy and Respect:
85%
12%
3%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect
Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Nurses Listened Carefully:
75%
20%
5%
Always Patients who reported that their nurses "Always" listened carefully to them
Usually Patients who reported that their nurses "Usually" listened carefully to them
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Nurses Explained Things Clearly:
70%
22%
8%
Always Patients who reported that their nurses "Always" explained things in a way they could understand
Usually Patients who reported that their nurses "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Doctor Communication:
75%
17%
8%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Doctors Treated Patients with Courtesy and Respect:
82%
13%
5%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect
Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Doctors Listened Carefully:
74%
18%
8%
Always Patients who reported that their doctors "Always" listened carefully to them
Usually Patients who reported that their doctors "Usually" listened carefully to them
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Doctors Explained Things Clearly:
70%
20%
10%
Always Patients who reported that their doctors "Always" explained things in a way they could understand
Usually Patients who reported that their doctors "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Communication about Medicines:
59%
19%
22%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Told What New Medicines Were For:
74%
15%
11%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Told About Possible Side Effects:
44%
24%
32%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Cleanliness of Hospital Environment:
77%
16%
7%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
59%
33%
8%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Discharge Information:
86%
14%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Discussed Help Needed After Discharge:
85%
15%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge
No Patients who reported that NO, they did not discuss whether they would need help after discharge

Written Information About Symptoms to Look Out For:
88%
12%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

NPI Associated with the Hospital:

Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with Baptist Health Medical Center - Jacksonville in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1578620449
MatchConfirmed listed in Medicare enrollment records
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA INC
Doing Business AsBaptist Medical Center
Address800 Prudential Dr, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital
Phone Number904-202-2092

NPI Number1073815676
MatchPossible same name, address or phone number
Organization NameDASTAGIR A KHAN MD, PA
Address800 Prudential Dr, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital
Phone Number904-955-7190

NPI Number1336406578
MatchPossible same name, address or phone number
Organization NameBAPTIST HEALTH OF NORTHEAST FLORIDA
Address800 Prudential Dr, Howard Building, Suite 510, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital
Phone Number904-202-4532

NPI Number1336813880
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA, INC
Doing Business AsBaptist Oakleaf
Address9868 Family Pl, Jacksonville, FL 32222
TypeGeneral Acute Care Hospital
Phone Number904-516-1600

NPI Number1427722974
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA, INC
Doing Business AsBaptist North
Address11250 Baptist Health Dr, Jacksonville, FL 32218
TypeGeneral Acute Care Hospital
Phone Number904-202-6905

NPI Number1437823986
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA, INC
Doing Business AsBaptist Town Center
Address4085 Town Center Pkwy, Jacksonville, FL 32246
TypeGeneral Acute Care Hospital
Phone Number904-202-6800

NPI Number1447924154
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA, INC
Doing Business AsBaptist Medical Center South
Address14550 Old Saint Augustine Rd, Jacksonville, FL 32258
TypeGeneral Acute Care Hospital
Phone Number904-271-6000

NPI Number1457991523
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA INC
Doing Business AsBaptist Medical Center
Address800 Prudential Dr, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital
Phone Number904-202-2092

NPI Number1710326947
MatchPossible same name, address or phone number
Organization NameBAPTIST MEDICAL CENTER
Address800 Prudential Dr, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital
Phone Number904-202-9750

NPI Number1700553856
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA, INC
Doing Business AsWolfson Children's Hospital
Address800 Prudential Dr, Jacksonville, FL 32207
TypeGeneral Acute Care Hospital - Children
Phone Number904-202-2000

NPI Number1457526154
MatchPossible same name, address or phone number
Organization NameSOUTHERN BAPTIST HOSPITAL OF FLORIDA INC
Doing Business AsBaptist Medical Center
Address800 Prudential Dr, Jacksonville, FL 32207
TypePsychiatric Hospital
Phone Number904-202-2000

Reviews and Comments

Other Hospitals in Jacksonville, FL

Ascension St Vincent's Riverside
Acute Care Hospital
Location: 1 Shircliff Way, Jacksonville, Florida 32204
Phone: (904) 308-7300    
Ascension St Vincent's Southside
Acute Care Hospital
Location: 4201 Belfort Rd, Jacksonville, Florida 32216
Phone: (904) 296-3700    
HCA Florida Memorial Hospital
Acute Care Hospital
Location: 3625 University Blvd S, Jacksonville, Florida 32216
Phone: (904) 702-6111    
Mayo Clinic
Acute Care Hospital
Location: 4500 San Pablo Rd, Jacksonville, Florida 32224
Phone: (904) 953-2000    
NH Jacksonville
Acute Care Hospital - Dept. of Defense
Location: 2080 Child St, Jacksonville, Florida 32214
Phone: (904) 542-7300    
River Point Behavioral Health
Psychiatric Hospital
Location: 6300 Beach Blvd, Jacksonville, Florida 32216
Phone: (904) 724-9202    

Medicare Care Compare

Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page. You can use this information to:
  • compare hospitals before a planned stay or procedure
  • see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning


Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.