CHI Health St. Francis is a medicare enrolled Acute Care Hospital in Grand Island, Nebraska. It is located at 2620 West Faidley Ave, Grand Island, Nebraska 68803. You can reach out to the office of CHI Health St. Francis via phone at (308) 384-4600. The ownership type of CHI Health St. Francis is Voluntary non-profit - Church and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for CHI Health St. Francis is 280023.
Contact Information
CHI Health St. Francis
2620 West Faidley Ave, Grand Island, Nebraska 68803
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Willingness to Recommend Hospital:
67%
27%
6%
Yes Patients who reported YES, they would definitely recommend the hospital Probably Patients who reported YES, they would probably recommend the hospital No Patients who reported NO, they would probably not or definitely not recommend the hospital
Nurse Communication:
80%
17%
3%
Always Patients who reported that their nurses "Always" communicated well Usually Patients who reported that their nurses "Usually" communicated well Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses Treated Patients with Courtesy and Respect:
88%
11%
1%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Nurses Listened Carefully:
78%
18%
4%
Always Patients who reported that their nurses "Always" listened carefully to them Usually Patients who reported that their nurses "Usually" listened carefully to them Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Nurses Explained Things Clearly:
76%
21%
3%
Always Patients who reported that their nurses "Always" explained things in a way they could understand Usually Patients who reported that their nurses "Usually" explained things in a way they could understand Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Doctor Communication:
80%
17%
3%
Always Patients who reported that their doctors "Always" communicated well Usually Patients who reported that their doctors "Usually" communicated well Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors Treated Patients with Courtesy and Respect:
86%
12%
2%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Doctors Listened Carefully:
79%
18%
3%
Always Patients who reported that their doctors "Always" listened carefully to them Usually Patients who reported that their doctors "Usually" listened carefully to them Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Doctors Explained Things Clearly:
75%
21%
4%
Always Patients who reported that their doctors "Always" explained things in a way they could understand Usually Patients who reported that their doctors "Usually" explained things in a way they could understand Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Communication about Medicines:
62%
19%
19%
Always Patients who reported that staff "Always" explained about medicines before giving it to them Usually Patients who reported that staff "Usually" explained about medicines before giving it to them Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Told What New Medicines Were For:
75%
15%
10%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Told About Possible Side Effects:
48%
24%
28%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Cleanliness of Hospital Environment:
73%
19%
8%
Always Patients who reported that their room and bathroom were "Always" clean Usually Patients who reported that their room and bathroom were "Usually" clean Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Quietness of Hospital Environment:
64%
31%
5%
Always Patients who reported that the area around their room was "Always" quiet at night Usually Patients who reported that the area around their room was "Usually" quiet at night Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Discharge Information:
90%
10%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home No Patients who reported that NO, they were not given information about what to do during their recovery at home
Discussed Help Needed After Discharge:
90%
10%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge No Patients who reported that NO, they did not discuss whether they would need help after discharge
Written Information About Symptoms to Look Out For:
90%
10%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
NPI Associated with the Hospital:
Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with CHI Health St. Francis in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page.
You can use this information to:
compare hospitals before a planned stay or procedure
see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning