Keller Ach (west Point) is a medicare enrolled Acute Care Hospital - Dept. of Defense in West Point, New York. It is located at 900 Washington Rd, West Point, New York 10996. You can reach out to the office of Keller Ach (west Point) via phone at (845) 938-4034. The ownership type of Keller Ach (west Point) is Department of Defense and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Keller Ach (west Point) is 33025F.
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Willingness to Recommend Hospital:
98%
2%
Yes Patients who reported YES, they would definitely recommend the hospital Probably Patients who reported YES, they would probably recommend the hospital No Patients who reported NO, they would probably not or definitely not recommend the hospital
Nurse Communication:
93%
6%
1%
Always Patients who reported that their nurses "Always" communicated well Usually Patients who reported that their nurses "Usually" communicated well Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well
Doctor Communication:
90%
10%
Always Patients who reported that their doctors "Always" communicated well Usually Patients who reported that their doctors "Usually" communicated well Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well
Communication about Medicines:
64%
18%
18%
Always Patients who reported that staff "Always" explained about medicines before giving it to them Usually Patients who reported that staff "Usually" explained about medicines before giving it to them Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Cleanliness of Hospital Environment:
87%
9%
4%
Always Patients who reported that their room and bathroom were "Always" clean Usually Patients who reported that their room and bathroom were "Usually" clean Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Quietness of Hospital Environment:
93%
7%
Always Patients who reported that the area around their room was "Always" quiet at night Usually Patients who reported that the area around their room was "Usually" quiet at night Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Discharge Information:
93%
7%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home No Patients who reported that NO, they were not given information about what to do during their recovery at home
Reviews and Comments
Medicare Care Compare
Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page.
You can use this information to:
compare hospitals before a planned stay or procedure
see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning