Mercy Hospital Springfield - Medicare Acute Care Hospital in Springfield, MO

Mercy Hospital Springfield is a medicare enrolled Acute Care Hospital in Springfield, Missouri. It is located at 2115 S. Fremont Ave, Springfield, Missouri 65804. You can reach out to the office of Mercy Hospital Springfield via phone at (417) 820-2000. The ownership type of Mercy Hospital Springfield is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Mercy Hospital Springfield is 260065.

Contact Information

Mercy Hospital Springfield
2115 S. Fremont Ave, Springfield, Missouri 65804
(417) 820-2000

Map and Direction




Hospital Profile

NameMercy Hospital Springfield
TypeAcute Care Hospital
Location2115 S. Fremont Ave, Springfield, Missouri
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Medicare ID (CCN)260065

Patients' Experience Survey:


Overall Rating of the Hospital:

Patients' Rating of the Hospital:
68%
22%
10%
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Willingness to Recommend Hospital:
70%
25%
5%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Nurse Communication:
74%
21%
5%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Nurses Treated Patients with Courtesy and Respect:
83%
15%
2%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect
Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Nurses Listened Carefully:
69%
26%
5%
Always Patients who reported that their nurses "Always" listened carefully to them
Usually Patients who reported that their nurses "Usually" listened carefully to them
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Nurses Explained Things Clearly:
70%
24%
6%
Always Patients who reported that their nurses "Always" explained things in a way they could understand
Usually Patients who reported that their nurses "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Doctor Communication:
73%
21%
6%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Doctors Treated Patients with Courtesy and Respect:
82%
15%
3%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect
Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Doctors Listened Carefully:
72%
21%
7%
Always Patients who reported that their doctors "Always" listened carefully to them
Usually Patients who reported that their doctors "Usually" listened carefully to them
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Doctors Explained Things Clearly:
67%
25%
8%
Always Patients who reported that their doctors "Always" explained things in a way they could understand
Usually Patients who reported that their doctors "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Communication about Medicines:
52%
24%
24%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Told What New Medicines Were For:
64%
22%
14%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Told About Possible Side Effects:
39%
27%
34%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Cleanliness of Hospital Environment:
66%
24%
10%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
50%
34%
16%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Discharge Information:
87%
13%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Discussed Help Needed After Discharge:
86%
14%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge
No Patients who reported that NO, they did not discuss whether they would need help after discharge

Written Information About Symptoms to Look Out For:
89%
11%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

NPI Associated with the Hospital:

Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with Mercy Hospital Springfield in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1578504056
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Hospital Springfield
Address1235 E Cherokee St, Springfield, MO 65804
TypeGeneral Acute Care Hospital
Phone Number417-820-2000

NPI Number1144430760
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Life Line
Address59 Meadow Lark Rd., Branson West, MO 65737
TypeAmbulance - Air Transport
Phone Number417-272-1700

NPI Number1427279173
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Mt. Vernon
Address1315 S Landrum St, Mount Vernon, MO 65712
TypeAmbulance - Land Transport
Phone Number417-466-3280

NPI Number1477756609
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Carroll County
Address200 Sparky Street, Green Forest, AR 72638
TypeAmbulance - Land Transport
Phone Number870-438-5718

NPI Number1477765204
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Camden County
Address675 North Highway 5, Camdenton, MO 65020
TypeAmbulance - Land Transport
Phone Number573-346-1026

NPI Number1538380654
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Shannon County
Address1012 N Highway 19, Winona, MO 65588
TypeAmbulance - Land Transport
Phone Number573-325-4644

NPI Number1558573386
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Cedar County
Address816 E Highway 32, Stockton, MO 65785
TypeAmbulance - Land Transport
Phone Number417-276-5444

NPI Number1558573410
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services
Address1407 E Saint Louis St, Springfield, MO 65802
TypeAmbulance - Land Transport
Phone Number417-820-5454

NPI Number1639204308
MatchConfirmed listed in Medicare enrollment records
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Emergency Medical Services-Mt. View-Summersville
Address102 E Us Highway 60, Mountain View, MO 65548
TypeAmbulance - Land Transport
Phone Number417-934-6222

NPI Number1043242159
MatchPossible same name, address or phone number
Organization NameMERCY HOSPITAL SPRINGFIELD
Doing Business AsMercy Hospital Springfield
Address1235 E Cherokee St, Springfield, MO 65804
TypeGeneral Acute Care Hospital
Phone Number417-820-2000

Reviews and Comments

Other Hospitals in Springfield, MO

Cox Medical Centers
Acute Care Hospital
Location: 3801 South National Avenue, Springfield, Missouri 65807
Phone: (417) 269-6000    
Lakeland Behavioral Health System
Psychiatric Hospital
Location: 440 S Market, Springfield, Missouri 65806
Phone: (417) 865-5581    
Perimeter Behavioral Hospital of Springfield
Psychiatric Hospital
Location: 2828 N National, Springfield, Missouri 65803
Phone: (417) 837-4000    

Medicare Care Compare

Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page. You can use this information to:
  • compare hospitals before a planned stay or procedure
  • see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning


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