UPMC Pinnacle Hospitals - Medicare Acute Care Hospital in Harrisburg, PA

UPMC Pinnacle Hospitals is a medicare enrolled Acute Care Hospital in Harrisburg, Pennsylvania. It is located at 409 South Second Street, Harrisburg, Pennsylvania 17104. You can reach out to the office of UPMC Pinnacle Hospitals via phone at (717) 782-3131. The ownership type of UPMC Pinnacle Hospitals is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for UPMC Pinnacle Hospitals is 390067.

Contact Information

UPMC Pinnacle Hospitals
409 South Second Street, Harrisburg, Pennsylvania 17104
(717) 782-3131

Map and Direction




Hospital Profile

NameUPMC Pinnacle Hospitals
TypeAcute Care Hospital
Location409 South Second Street, Harrisburg, Pennsylvania
OwnershipVoluntary non-profit - Private
Emergency ServicesYes
Medicare ID (CCN)390067

Patients' Experience Survey:


Overall Rating of the Hospital:

Patients' Rating of the Hospital:
72%
22%
6%
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Willingness to Recommend Hospital:
73%
22%
5%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Nurse Communication:
80%
18%
2%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Nurses Treated Patients with Courtesy and Respect:
88%
10%
2%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect
Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Nurses Listened Carefully:
78%
19%
3%
Always Patients who reported that their nurses "Always" listened carefully to them
Usually Patients who reported that their nurses "Usually" listened carefully to them
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Nurses Explained Things Clearly:
76%
21%
3%
Always Patients who reported that their nurses "Always" explained things in a way they could understand
Usually Patients who reported that their nurses "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Doctor Communication:
77%
18%
5%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Doctors Treated Patients with Courtesy and Respect:
84%
14%
2%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect
Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Doctors Listened Carefully:
75%
19%
6%
Always Patients who reported that their doctors "Always" listened carefully to them
Usually Patients who reported that their doctors "Usually" listened carefully to them
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Doctors Explained Things Clearly:
72%
21%
7%
Always Patients who reported that their doctors "Always" explained things in a way they could understand
Usually Patients who reported that their doctors "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Communication about Medicines:
54%
23%
23%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Told What New Medicines Were For:
71%
18%
11%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Told About Possible Side Effects:
37%
27%
36%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Cleanliness of Hospital Environment:
77%
19%
4%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
58%
33%
9%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Discharge Information:
87%
13%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Discussed Help Needed After Discharge:
86%
14%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge
No Patients who reported that NO, they did not discuss whether they would need help after discharge

Written Information About Symptoms to Look Out For:
87%
13%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

NPI Associated with the Hospital:

Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with UPMC Pinnacle Hospitals in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1265537674
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1407813603
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Address111 S Front St, Harrisburg, PA 17101
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1972613305
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Doing Business AsUPMC Pinnacle West Shore
Address1995 Technology Pkwy, Mechanicsburg, PA 17050
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1164526588
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeClinic/Center - Ambulatory Surgical
Phone Number717-782-3131

NPI Number1346344769
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Address111 S Front St, Harrisburg, PA 17101
TypeClinic/Center - Ambulatory Surgical
Phone Number717-782-3131

NPI Number1528940962
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Doing Business AsSusquehanna Valley Surgery Center
Address4310 Londonderry Rd Ste 1, Harrisburg, PA 17109
TypeClinic/Center - Ambulatory Surgical
Phone Number717-657-7556

NPI Number1922425651
MatchConfirmed listed in Medicare enrollment records
Organization NameUPMC PINNACLE HOSPITALS
Address1995 Technology Parkway, Mechanicsburg, PA 17050
TypeClinic/Center - Ambulatory Surgical
Phone Number717-782-3141

NPI Number1346248333
MatchPossible same name, address or phone number
Organization NameSELECT SPECIALTY HOSPITAL - CENTRAL PA L.P
Doing Business AsSelect Specialty Hospital - Central PA (Harrisburg)
Address111 S Front St, 5th Floor, Harrisburg, PA 17101
TypeLong Term Care Hospital
Phone Number717-724-6610

NPI Number1063504132
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Doing Business AsPinnacle Health Hospital Outpatient Services at Seidle
Address120 S Filbert St, Mechanicsburg, PA 17055
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1255524526
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeGeneral Acute Care Hospital
Phone Number717-657-7548

NPI Number1295152924
MatchPossible same name, address or phone number
Organization NamePINNACLEHEALTH HOSPITALS
Doing Business AsWest Shore Hospital
Address1995 Technology Parkway, Mechanicsburg, PA 17050
TypeGeneral Acute Care Hospital
Phone Number717-782-3141

NPI Number1336581362
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH TRAINING PROGRAMS
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeGeneral Acute Care Hospital
Phone Number717-652-3000

NPI Number1538500954
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH - HARRISBURG HOSPITAL
Address205 S Front St, Brady Building, Harrisburg, PA 17104
TypeGeneral Acute Care Hospital
Phone Number717-231-8755

NPI Number1619072006
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Doing Business AsPinnacle Health Hospital Inpatient and Outpatient
Address111 S Front St, Harrisburg, PA 17101
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1669786604
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH TRAINING PROGRAMS
Address4300 Londonderry Rd, Cgoh Medical Education Dept., Harrisburg, PA 17109
TypeGeneral Acute Care Hospital
Phone Number717-657-7525

NPI Number1699989723
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Doing Business AsPinnacle Health Infant Develop Prgm SP-H
Address2645 N 3rd St, Harrisburg, PA 17110
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1740569953
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH SYSTEM
Address111 S Front St, Harrisburg, PA 17101
TypeGeneral Acute Care Hospital
Phone Number717-782-2100

NPI Number1801420294
MatchPossible same name, address or phone number
Organization NameUPMC PINNACLE HOSPITALS
Doing Business AsUPMC Pinnacle Hospitals Infusion Services
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeGeneral Acute Care Hospital
Phone Number717-230-3740

NPI Number1821448929
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Address111 S Front St, Harrisburg, PA 17101
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1851583504
MatchPossible same name, address or phone number
Organization NamePINNACLEHEALTH
Address205 S Front St, Brady 3rd Floor, Harrisburg, PA 17104
TypeGeneral Acute Care Hospital
Phone Number717-231-8508

NPI Number1871873182
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Address205 S Front St, Brady Building 3, Department Of Medicine, Harrisburg, PA 17104
TypeGeneral Acute Care Hospital
Phone Number717-231-8506

NPI Number1881798890
MatchPossible same name, address or phone number
Organization NameUPMC PINNACLE HOSPITALS
Address2501 N 3rd St, Harrisburg, PA 17110
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1922241017
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Doing Business AsPinnacle Health Wound Care & Hyperbaric Medicine
Address2025 Technology Pkwy Ste G07, Mechanicsburg, PA 17050
TypeGeneral Acute Care Hospital
Phone Number717-791-2441

NPI Number1962616086
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH HOSPITALS
Doing Business AsPinnacle Health Infane Develop Prgm PT-OT
Address2645 N 3rd St, Harrisburg, PA 17110
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1982192506
MatchPossible same name, address or phone number
Organization NameUPMC PINNACLE HOSPITALS
Address111 S Front St, Harrisburg, PA 17101
TypeGeneral Acute Care Hospital
Phone Number717-782-3131

NPI Number1477091627
MatchPossible same name, address or phone number
Organization NamePA. PSYCHIATRIC INS
Address2501 N 3rd St, Harrisburg, PA 17110
TypePsychiatric Hospital
Phone Number717-782-2736

NPI Number1487884243
MatchPossible same name, address or phone number
Organization NamePENNSYLVANIA PSYCHIATRIC INSTITUTE - OUTPATIENT SERVICES
Address2501 N 3rd St, Harrisburg, PA 17110
TypePsychiatric Hospital
Phone Number717-782-6420

NPI Number1164822185
MatchPossible same name, address or phone number
Organization NamePINNACLE HEALTH SELECT REHABILITATION, LLC
Doing Business AsHelen M Simpson Rehabilitation Hospital
Address4300 Londonderry Rd, Harrisburg, PA 17109
TypeRehabilitation Hospital
Phone Number717-972-1100

Reviews and Comments

Other Hospitals in Harrisburg, PA

Pennsylvania Psychiatric Institute
Psychiatric Hospital
Location: 2501 North Third Street, Harrisburg, Pennsylvania 17110
Phone: (717) 782-4742    

Medicare Care Compare

Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page. You can use this information to:
  • compare hospitals before a planned stay or procedure
  • see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning


Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.