Andover Manor Rehab and Nursing in Andover, MA

Andover Manor Rehab and Nursing is a medicare and medicaid certified nursing home in Andover, Massachusetts. It is located in Essex county at 89 Morton Street, Andover, Massachusetts 01810. You can reach out to the office of Andover Manor Rehab and Nursing via phone at (978) 475-0944. This skilled nursing facility has 174 federally certified beds with average occupancy rate of 72.01%. Its legal business name is Andover Manor Rehab and Nursing LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Stern Consultants, a chain of 22 nursing homes.

Andover Manor Rehab and Nursing (Medicare CCN 225294) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1987 (39 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Andover Manor Rehab and Nursing
89 Morton Street, Andover, Massachusetts 01810
(978) 475-0944

Map and Direction



Nursing Home Profile

NameAndover Manor Rehab and Nursing
Location89 Morton Street, Andover, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds174
Occupancy Rate72.01%
Medicare ID (CCN)225294
Legal Business NameAndover Manor Rehab and Nursing LLC
Ownership TypeFor Profit - Limited Liability Company
ChainStern Consultants (22 nursing homes)
Chain Average Overall Rating2.5 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Andover Manor Rehab and Nursing in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1508543331
MatchConfirmed listed in Medicare enrollment records
Organization NameAndover Manor Rehab and Nursing LLC
Address89 Morton St, Andover, MA 01810
Phone Number978-475-0944

NPI Number1245135946
MatchPossible same name, address or phone number
Organization NameAndover Manor Operating LLC
Address89 Morton St, Andover, MA 01810
Phone Number314-543-3800

NPI Number1366497125
MatchPossible same name, address or phone number
Organization NameAcademy Nursing Home Inc
Doing Business AsAcademy Manor
Address89 Morton St, Andover, MA 01810
Phone Number978-475-0944

NPI Number1790967511
MatchPossible same name, address or phone number
Organization Name89 Morton Street Operations LLC
Doing Business AsAcademy Manor
Address89 Morton St, Andover, MA 01810
Phone Number978-475-0944

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Andover Manor Rehab and Nursing are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Andover Manor Rehab and Nursing give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Andover Manor Rehab and Nursing, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.83.86
Registered nurse (RN) hours per resident per day0.560.69
Licensed practical nurse (LPN) hours per resident per day0.880.86
Nurse aide hours per resident per day2.352.32
Total nurse staff hours per resident per day on the weekend3.363.42
RN hours per resident per day on the weekend0.340.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover47%45.8%
Registered nurse turnover61.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Andover Manor Rehab and Nursing for 13 health deficiencies (national average: 9.3). The 30 most recent of its 51 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jan 15, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 5, 2026
Jan 15, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Provide or obtain dental services for each resident.
F0791, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 2, 2026
Jan 15, 2026Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Provide or get specialized rehabilitative services as required for a resident.
F0825, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 15, 2026Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Feb 5, 2026
Jan 9, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Feb 7, 2025
Jan 9, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Feb 7, 2025
Jan 9, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Feb 7, 2025
Jan 9, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Assess the resident when there is a significant change in condition
F0637, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Plan the resident's discharge to meet the resident's goals and needs.
F0660, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025
Jan 9, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 7, 2025

Quality of Resident Care:

These quality measures of Andover Manor Rehab and Nursing, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased11.3413.87
Percentage of long-stay residents who lose too much weight5.65.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.350.82
Percentage of long-stay residents with a urinary tract infection1.541.59
Percentage of long-stay residents who have depressive symptoms15.0912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.283.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine91.4893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine77.1982.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened7.214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.1219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine95.6595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine80.6579.75
Percentage of long-stay residents with pressure ulcers2.564.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.3319.01
Percentage of long-stay residents who received an antipsychotic medication28.4815.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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