Ashford Hall in Irving, TX

Ashford Hall is a medicare and medicaid certified nursing home in Irving, Texas. It is located in Dallas county at 2021 Shoaf Dr, Irving, Texas 75061. You can reach out to the office of Ashford Hall via phone at (972) 579-1919. This skilled nursing facility has 206 federally certified beds with average occupancy rate of 55.34%. Its legal business name is Ashford Hall Inc and has the following ownership type - For Profit - Corporation.

Ashford Hall (Medicare CCN 455748) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1988 (38 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Ashford Hall
2021 Shoaf Dr, Irving, Texas 75061
(972) 579-1919

Map and Direction



Nursing Home Profile

NameAshford Hall
Location2021 Shoaf Dr, Irving, Texas
Certified ByMedicare and Medicaid
No. of Certified Beds206
Occupancy Rate55.34%
Medicare ID (CCN)455748
Legal Business NameAshford Hall Inc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Ashford Hall in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1023014503
MatchConfirmed listed in Medicare enrollment records
Organization NameAshford Hall Inc.
Doing Business AsAshford Hall
Address2021 Shoaf Dr, Irving, TX 75061
Phone Number972-579-1919

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Ashford Hall are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Ashford Hall give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Ashford Hall, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.713.86
Registered nurse (RN) hours per resident per day0.880.69
Licensed practical nurse (LPN) hours per resident per day0.440.86
Nurse aide hours per resident per day2.42.32
Total nurse staff hours per resident per day on the weekend3.423.42
RN hours per resident per day on the weekend0.940.48
Physical therapist hours per resident per day0.150.07
Total nursing staff turnover77.1%45.8%
Registered nurse turnover75.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines4
Total Amount of Fines in Dollars$301,255
Number of Payment Denials0
Total Number of Penalties4

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Ashford Hall for 9 health deficiencies (national average: 9.3). The 30 most recent of its 35 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Apr 9, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Apr 10, 2026
Apr 9, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 10, 2026
Apr 9, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Apr 9, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Apr 9, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Mar 24, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedCorrected by Mar 25, 2026
Mar 24, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Mar 25, 2026
Mar 4, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 5, 2026
Dec 17, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by Dec 19, 2025
Jan 24, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Feb 3, 2025
Jan 24, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 3, 2025
Jan 24, 2025Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 3, 2025
Jan 24, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 3, 2025
Jan 24, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Feb 3, 2025
Jan 24, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 3, 2025
Jan 13, 2025Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jan 22, 2025
Jan 13, 2025Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
F0603, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jan 22, 2025
Jan 13, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jan 22, 2025
Sep 24, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Sep 27, 2024
Aug 10, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Immediate jeopardy, patternCorrected by Aug 11, 2024
Aug 10, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Aug 11, 2024
Jul 2, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 3, 2024
Jul 2, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jul 3, 2024
Jul 2, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Jul 3, 2024
Apr 17, 2024Plan the resident's discharge to meet the resident's goals and needs.
F0660, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Apr 18, 2024
Apr 4, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Immediate jeopardy, patternCorrected by Apr 5, 2024
Apr 4, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, patternCorrected by Apr 5, 2024
Mar 22, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Immediate jeopardy, patternCorrected by Mar 23, 2024
Mar 22, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Immediate jeopardy, patternCorrected by Mar 23, 2024
Dec 1, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Dec 18, 2023

Quality of Resident Care:

These quality measures of Ashford Hall, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased33.813.87
Percentage of long-stay residents who lose too much weight5.95.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.220.82
Percentage of long-stay residents with a urinary tract infection0.521.59
Percentage of long-stay residents who have depressive symptoms1.8912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.143.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine93.7293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine63.7382.04
Percentage of short-stay residents who newly received an antipsychotic medication3.411.56
Percentage of long-stay residents whose ability to walk independently worsened23.3414.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication22.4419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine92.9395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5079.75
Percentage of long-stay residents with pressure ulcers3.734.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence16.9419.01
Percentage of long-stay residents who received an antipsychotic medication9.7715.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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