Old Southwest Health and Rehabilitation in Roanoke, VA

Old Southwest Health and Rehabilitation is a medicare and medicaid certified nursing home in Roanoke, Virginia. It is located in Roanoke City county at 324 King George Ave Sw, Roanoke, Virginia 24016. You can reach out to the office of Old Southwest Health and Rehabilitation via phone at (540) 345-8139. This skilled nursing facility has 130 federally certified beds with average occupancy rate of 58.85%. Its legal business name is Old Southwest Health and Rehabilitation LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Eastern Healthcare Group, a chain of 18 nursing homes.

Old Southwest Health and Rehabilitation (Medicare CCN 495156) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1985 (41 years certified) and the last quality survey was conducted in March, 2024.

Contact Information

Old Southwest Health and Rehabilitation
324 King George Ave Sw, Roanoke, Virginia 24016
(540) 345-8139

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Nursing Home Profile

NameOld Southwest Health and Rehabilitation
Location324 King George Ave Sw, Roanoke, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds130
Occupancy Rate58.85%
Medicare ID (CCN)495156
Legal Business NameOld Southwest Health and Rehabilitation LLC
Ownership TypeFor Profit - Limited Liability Company
ChainEastern Healthcare Group (18 nursing homes)
Chain Average Overall Rating1.5 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Old Southwest Health and Rehabilitation in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1750094033
MatchConfirmed listed in Medicare enrollment records
Organization NameOld Southwest Health and Rehabilitation LLC
Doing Business AsOld Southwest Health and Rehabilitation
Address324 King George Ave Sw, Roanoke, VA 24016
Phone Number540-345-8139

NPI Number1073001079
MatchPossible same name, address or phone number
Organization NameCuris at Roanoke Opco LLC
Doing Business AsCuris at Roanoke Transitional Care & Rehabilitation Center
Address324 King George Ave Sw, Roanoke, VA 24016
Phone Number540-345-8139

NPI Number1558444505
MatchPossible same name, address or phone number
Organization NameAvante at Roanoke, Inc.
Address324 King George Ave Sw, Roanoke, VA 24016
Phone Number540-345-8139

NPI Number1598419467
MatchPossible same name, address or phone number
Organization Name324 King George Opco LLC
Doing Business AsChoice Healthcare at Roanoke
Address324 King George Ave Sw, Roanoke, VA 24016
Phone Number540-345-8139

NPI Number1760955116
MatchPossible same name, address or phone number
Organization NameAccordius Health at Roanoke LLC
Address324 King George Ave Sw, Roanoke, VA 24016
Phone Number540-345-8139

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Old Southwest Health and Rehabilitation are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Old Southwest Health and Rehabilitation give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Old Southwest Health and Rehabilitation, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.473.86
Registered nurse (RN) hours per resident per day0.420.69
Licensed practical nurse (LPN) hours per resident per day1.310.86
Nurse aide hours per resident per day1.732.32
Total nurse staff hours per resident per day on the weekend3.053.42
RN hours per resident per day on the weekend0.340.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover69.5%45.8%
Registered nurse turnover75%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$135,633
Number of Payment Denials1
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2024, plus any complaint inspections), inspectors cited Old Southwest Health and Rehabilitation for 46 health deficiencies (national average: 9.3). The 30 most recent of its 129 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jul 16, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection
Potential for harm, widespreadCorrected by Aug 29, 2024
Jul 16, 2024Have a plan that describes the process for conducting QAPI and QAA activities.
F0865, Administration, Complaint inspection
Potential for harm, widespreadCorrected by Aug 29, 2024
Jul 16, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940, Administration, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Jul 16, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Keep complete, dated laboratory records in the resident's record.
F0775, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Jul 16, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Aug 29, 2024
Mar 29, 2024Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Actual harm, isolatedCorrected by Aug 29, 2024
Mar 29, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867, Administration, Standard inspection
Actual harm, isolatedCorrected by Jul 16, 2024
Mar 29, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Aug 29, 2024
Mar 29, 2024Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jul 16, 2024
Mar 29, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Aug 29, 2024
Mar 29, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Jul 16, 2024

Quality of Resident Care:

These quality measures of Old Southwest Health and Rehabilitation, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased13.1313.87
Percentage of long-stay residents who lose too much weight6.565.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.140.82
Percentage of long-stay residents with a urinary tract infection1.521.59
Percentage of long-stay residents who have depressive symptoms12.8312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.613.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine49.493.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.9582.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened14.1514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.7619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.7479.75
Percentage of long-stay residents with pressure ulcers7.914.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence29.5419.01
Percentage of long-stay residents who received an antipsychotic medication21.2815.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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