Riverside in La Crosse, WI

Riverside is a medicare and medicaid certified nursing home in La Crosse, Wisconsin. It is located in La Crosse county at 2575 S. 7th St., La Crosse, Wisconsin 54601. You can reach out to the office of Riverside via phone at (608) 406-3900. This skilled nursing facility has 123 federally certified beds with average occupancy rate of 76.1%. Its legal business name is Bethany Lutheran Homes, Inc. and has the following ownership type - Non Profit - Corporation.

Riverside (Medicare CCN 525455) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1990 (36 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Riverside
2575 S. 7th St., La Crosse, Wisconsin 54601
(608) 406-3900

Map and Direction



Nursing Home Profile

NameRiverside
Location2575 S. 7th St., La Crosse, Wisconsin
Certified ByMedicare and Medicaid
No. of Certified Beds123
Occupancy Rate76.1%
Medicare ID (CCN)525455
Legal Business NameBethany Lutheran Homes, Inc.
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Riverside in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1154316438
MatchConfirmed listed in Medicare enrollment records
Organization NameBethany Lutheran Homes, Inc.
Doing Business AsBethany Riverside
Address2575 7th St S, La Crosse, WI 54601
Phone Number608-775-8200

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Riverside are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Riverside give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Riverside, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.83.86
Registered nurse (RN) hours per resident per day1.220.69
Licensed practical nurse (LPN) hours per resident per day0.530.86
Nurse aide hours per resident per day3.052.32
Total nurse staff hours per resident per day on the weekend4.383.42
RN hours per resident per day on the weekend0.820.48
Physical therapist hours per resident per day0.030.07
Total nursing staff turnover47.4%45.8%
Registered nurse turnover41.4%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$21,645
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Riverside for 5 health deficiencies (national average: 9.3). All 13 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jan 15, 2026Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2026
Jan 15, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2026
Jan 15, 2026Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2026
Jan 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2026
Jan 15, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849, Administration, Standard inspection
Potential for harm, isolatedCorrected by Feb 12, 2026
Jan 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Immediate jeopardy, isolatedPast non-compliance (already corrected)
Aug 29, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Sep 20, 2024
Aug 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 20, 2024
Aug 29, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Sep 20, 2024
Aug 9, 2023Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Aug 30, 2023
Aug 9, 2023Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2023
Aug 9, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2023
Aug 9, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2023

Quality of Resident Care:

These quality measures of Riverside, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased2813.87
Percentage of long-stay residents who lose too much weight6.045.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.30.82
Percentage of long-stay residents with a urinary tract infection3.791.59
Percentage of long-stay residents who have depressive symptoms6.4712.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.663.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.4782.04
Percentage of short-stay residents who newly received an antipsychotic medication0.781.56
Percentage of long-stay residents whose ability to walk independently worsened22.1414.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication18.819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine98.9979.75
Percentage of long-stay residents with pressure ulcers6.124.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence26.8819.01
Percentage of long-stay residents who received an antipsychotic medication32.1615.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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