The Brightpointe in Conroe, TX

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The Brightpointe is a medicare and medicaid certified nursing home in Conroe, Texas. It is located in Montgomery county at 604 S Conroe Medical Dr, Conroe, Texas 77304. You can reach out to the office of The Brightpointe via phone at (936) 494-6600. This skilled nursing facility has 150 federally certified beds with average occupancy rate of 48.6%. Its legal business name is PH Ops of Conroe LLC and has the following ownership type - For Profit - Corporation. It is part of Purehealth, a chain of 8 nursing homes.

The Brightpointe (Medicare CCN 676420) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2017 (9 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

The Brightpointe
604 S Conroe Medical Dr, Conroe, Texas 77304
(936) 494-6600

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Nursing Home Profile

NameThe Brightpointe
Location604 S Conroe Medical Dr, Conroe, Texas
Certified ByMedicare and Medicaid
No. of Certified Beds150
Occupancy Rate48.6%
Medicare ID (CCN)676420
Legal Business NamePH Ops of Conroe LLC
Ownership TypeFor Profit - Corporation
ChainPurehealth (8 nursing homes)
Chain Average Overall Rating3.5 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with The Brightpointe in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1447997895
MatchConfirmed listed in Medicare enrollment records
Organization NamePH Ops of Conroe LLC
Doing Business AsThe Brightpointe
Address604 S Conroe Medical Dr, Conroe, TX 77304
Phone Number936-494-6600

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for The Brightpointe are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care The Brightpointe give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of The Brightpointe, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.263.86
Registered nurse (RN) hours per resident per day0.690.69
Licensed practical nurse (LPN) hours per resident per day1.640.86
Nurse aide hours per resident per day1.932.32
Total nurse staff hours per resident per day on the weekend3.743.42
RN hours per resident per day on the weekend0.390.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover54.9%45.8%
Registered nurse turnover58.8%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$21,037
Number of Payment Denials1
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited The Brightpointe for 0 health deficiencies (national average: 9.3). All 13 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
May 30, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by May 31, 2024
Mar 20, 2024Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, patternCorrected by Apr 20, 2024
Mar 20, 2024Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, patternCorrected by Apr 20, 2024
Mar 20, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection		Potential for harm, patternCorrected by Apr 20, 2024
Mar 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Apr 20, 2024
Mar 20, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection		Potential for harm, isolatedCorrected by Apr 20, 2024
Mar 20, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Apr 20, 2024
Sep 21, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection		Immediate jeopardy, isolatedCorrected by Sep 22, 2023
Sep 21, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Immediate jeopardy, isolatedCorrected by Sep 22, 2023
Sep 21, 2023Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection		Immediate jeopardy, isolatedCorrected by Sep 22, 2023
Sep 21, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Dec 8, 2023
Sep 21, 2023Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Dec 8, 2023
Mar 9, 2023Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Apr 7, 2023

Quality of Resident Care:

These quality measures of The Brightpointe, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased10.5313.87
Percentage of long-stay residents who lose too much weight8.115.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.920.82
Percentage of long-stay residents with a urinary tract infection3.641.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine97.6782.04
Percentage of short-stay residents who newly received an antipsychotic medication1.281.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine93.9479.75
Percentage of long-stay residents with pressure ulcers11.434.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14.4319.01
Percentage of long-stay residents who received an antipsychotic medication015.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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