Brookside Skilled Nursing Hospital in San Mateo, CA

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Brookside Skilled Nursing Hospital is a medicare and medicaid certified nursing home in San Mateo, California. It is located in San Mateo county at 2620 Flores Street, San Mateo, California 94403. You can reach out to the office of Brookside Skilled Nursing Hospital via phone at (650) 349-2161. This skilled nursing facility has 96 federally certified beds with average occupancy rate of 81.67%. Its legal business name is St Johns Volunteers and has the following ownership type - Non Profit - Corporation.

Brookside Skilled Nursing Hospital (Medicare CCN 055188) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1967 (59 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Brookside Skilled Nursing Hospital
2620 Flores Street, San Mateo, California 94403
(650) 349-2161

Map and Direction



Nursing Home Profile

NameBrookside Skilled Nursing Hospital
Location2620 Flores Street, San Mateo, California
Certified ByMedicare and Medicaid
No. of Certified Beds96
Occupancy Rate81.67%
Medicare ID (CCN)055188
Legal Business NameSt Johns Volunteers
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Brookside Skilled Nursing Hospital in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1952393076
MatchConfirmed listed in Medicare enrollment records
Organization NameSt Johns Volunteers
Doing Business AsBrookside Skilled Nursing
Address2620 Flores St, San Mateo, CA 94403
Phone Number650-349-2161

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Brookside Skilled Nursing Hospital are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Brookside Skilled Nursing Hospital give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Brookside Skilled Nursing Hospital, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.163.86
Registered nurse (RN) hours per resident per day0.870.69
Licensed practical nurse (LPN) hours per resident per day0.690.86
Nurse aide hours per resident per day2.612.32
Total nurse staff hours per resident per day on the weekend3.763.42
RN hours per resident per day on the weekend0.560.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover28.2%45.8%
Registered nurse turnover28.6%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Brookside Skilled Nursing Hospital for 6 health deficiencies (national average: 9.3). All 22 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Apr 16, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Jun 1, 2026
Apr 16, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection		Potential for harm, patternCorrected by Jun 1, 2026
Apr 16, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jun 1, 2026
Apr 16, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jun 1, 2026
Apr 16, 2026Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Jun 1, 2026
Apr 16, 2026Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
F0911, Environmental, Standard inspection		Minimal harm potential, patternNo revisit needed
Mar 28, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Apr 28, 2025
Oct 25, 2024Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Nov 25, 2024
Oct 25, 2024Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Nov 25, 2024
Oct 25, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Nov 25, 2024
Oct 25, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Nov 25, 2024
Oct 25, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Nov 25, 2024
Oct 25, 2024Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
F0911, Environmental, Standard inspection		Minimal harm potential, patternWaiver has been granted
Sep 18, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by Oct 18, 2024
Jan 14, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Feb 16, 2022
Jan 14, 2022Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection		Potential for harm, widespreadCorrected by Feb 16, 2022
Jan 14, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Feb 16, 2022
Jan 14, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 16, 2022
Jan 14, 2022Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 16, 2022
Jan 14, 2022Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 16, 2022
Jan 14, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 16, 2022
Jan 14, 2022Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
F0911, Environmental, Standard inspection		Minimal harm potential, patternWaiver has been granted

Quality of Resident Care:

These quality measures of Brookside Skilled Nursing Hospital, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased13.6113.87
Percentage of long-stay residents who lose too much weight6.575.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.570.82
Percentage of long-stay residents with a urinary tract infection1.411.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.383.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine83.0393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine35.3982.04
Percentage of short-stay residents who newly received an antipsychotic medication0.581.56
Percentage of long-stay residents whose ability to walk independently worsened25.2314.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.3719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine85.6479.75
Percentage of long-stay residents with pressure ulcers7.514.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.5919.01
Percentage of long-stay residents who received an antipsychotic medication7.115.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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