Carlyle House in Framingham, MA

Carlyle House is a medicare and medicaid certified nursing home in Framingham, Massachusetts. It is located in Middlesex county at 342 Winter Street, Framingham, Massachusetts 01701. You can reach out to the office of Carlyle House via phone at (508) 879-6100. This skilled nursing facility has 55 federally certified beds with average occupancy rate of 89.45%. Its legal business name is We DO Care, Inc and has the following ownership type - For Profit - Corporation.

Carlyle House (Medicare CCN 225541) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1991 (35 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

Carlyle House
342 Winter Street, Framingham, Massachusetts 01701
(508) 879-6100

Map and Direction



Nursing Home Profile

NameCarlyle House
Location342 Winter Street, Framingham, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds55
Occupancy Rate89.45%
Medicare ID (CCN)225541
Legal Business NameWe DO Care, Inc
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Carlyle House in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1063566792
MatchPossible same name, address or phone number
Organization NameWe DO Care, Inc
Doing Business AsCarlyle House
Address342 Winter St, Framingham, MA 01702
Phone Number508-879-6100

NPI Number1760306351
MatchPossible same name, address or phone number
Organization NameAutumn Hill Operator LLC
Doing Business AsAutumn Hill Rehabilitation and Healthcare Center
Address342 Winter St, Framingham, MA 01702
Phone Number507-879-6100

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Carlyle House are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Carlyle House give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Carlyle House, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.363.86
Registered nurse (RN) hours per resident per day0.430.69
Licensed practical nurse (LPN) hours per resident per day1.230.86
Nurse aide hours per resident per day2.712.32
Total nurse staff hours per resident per day on the weekend3.793.42
RN hours per resident per day on the weekend0.280.48
Physical therapist hours per resident per day0.010.07
Total nursing staff turnover42.9%45.8%
Registered nurse turnover57.1%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines2
Total Amount of Fines in Dollars$25,263
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Carlyle House for 7 health deficiencies (national average: 9.3). All 22 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Jan 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Actual harm, isolatedCorrected by Feb 25, 2026
Jan 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Feb 25, 2026
Jul 29, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 12, 2025
Jul 29, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 12, 2025
Jul 29, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 12, 2025
Jul 29, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Sep 12, 2025
Jul 29, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Sep 12, 2025
Mar 3, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Mar 14, 2025
Mar 3, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Mar 14, 2025
Mar 3, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
May 1, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jun 10, 2024
May 1, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 10, 2024
May 1, 2024Provide care or services that was trauma informed and/or culturally competent.
F0699, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 10, 2024
May 1, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jun 10, 2024
May 1, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jun 10, 2024
May 1, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternCorrected by Jun 10, 2024
Nov 7, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022
Nov 7, 2022PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022
Nov 7, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022
Nov 7, 2022Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022
Nov 7, 2022Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022
Nov 7, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Dec 6, 2022

Quality of Resident Care:

These quality measures of Carlyle House, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased9.8413.87
Percentage of long-stay residents who lose too much weight8.75.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.010.82
Percentage of long-stay residents with a urinary tract infection1.651.59
Percentage of long-stay residents who have depressive symptoms512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.193.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine95.2193.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine71.3382.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened14.914.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.2819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine95.8395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine74.4779.75
Percentage of long-stay residents with pressure ulcers1.414.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.8819.01
Percentage of long-stay residents who received an antipsychotic medication28.2115.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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