Carmel Richmond Healthcare and Rehabilitation Cent in Staten Island, NY

Carmel Richmond Healthcare and Rehabilitation Cent is a medicare and medicaid certified nursing home in Staten Island, New York. It is located in Richmond county at 88 Old Town Road, Staten Island, New York 10304. You can reach out to the office of Carmel Richmond Healthcare and Rehabilitation Cent via phone at (718) 979-5000. This skilled nursing facility has 300 federally certified beds with average occupancy rate of 88.43%. Its legal business name is Carmel Richmond Nursing Home Inc and has the following ownership type - Non Profit - Corporation. It is part of Archcare, a chain of 7 nursing homes.

Carmel Richmond Healthcare and Rehabilitation Cent (Medicare CCN 335455) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in August, 2024.

Contact Information

Carmel Richmond Healthcare and Rehabilitation Cent
88 Old Town Road, Staten Island, New York 10304
(718) 979-5000

Map and Direction



Nursing Home Profile

NameCarmel Richmond Healthcare and Rehabilitation Cent
Location88 Old Town Road, Staten Island, New York
Certified ByMedicare and Medicaid
No. of Certified Beds300
Occupancy Rate88.43%
Medicare ID (CCN)335455
Legal Business NameCarmel Richmond Nursing Home Inc
Ownership TypeNon Profit - Corporation
ChainArchcare (7 nursing homes)
Chain Average Overall Rating4 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Carmel Richmond Healthcare and Rehabilitation Cent in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1023097698
MatchConfirmed listed in Medicare enrollment records
Organization NameCarmel Richmond Nursing Home, Inc.
Doing Business AsCarmel Richmond Health Care and Rehabilitation Center
Address88 Old Town Road, Staten Island, NY 10304
Phone Number718-668-8500

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Carmel Richmond Healthcare and Rehabilitation Cent are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Carmel Richmond Healthcare and Rehabilitation Cent give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Carmel Richmond Healthcare and Rehabilitation Cent, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.243.86
Registered nurse (RN) hours per resident per day10.69
Licensed practical nurse (LPN) hours per resident per day0.360.86
Nurse aide hours per resident per day1.872.32
Total nurse staff hours per resident per day on the weekend2.873.42
RN hours per resident per day on the weekend0.740.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover25.4%45.8%
Registered nurse turnover29.5%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in August, 2024, plus any complaint inspections), inspectors cited Carmel Richmond Healthcare and Rehabilitation Cent for 5 health deficiencies (national average: 9.3). All 11 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
Mar 25, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by May 1, 2026
Mar 25, 2026Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710, Nursing and Physician Services, Complaint inspection
Actual harm, isolatedCorrected by May 1, 2026
Mar 25, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by May 1, 2026
Mar 25, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by May 1, 2026
Mar 12, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 3, 2025
Jan 27, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 19, 2025
Aug 8, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Sep 16, 2024
Aug 8, 2024Assess the resident when there is a significant change in condition
F0637, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 16, 2024
Aug 8, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Sep 16, 2024
Oct 9, 2019Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 22, 2019
Oct 9, 2019Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 22, 2019

Quality of Resident Care:

These quality measures of Carmel Richmond Healthcare and Rehabilitation Cent, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased10.3813.87
Percentage of long-stay residents who lose too much weight3.615.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.090.82
Percentage of long-stay residents with a urinary tract infection1.131.59
Percentage of long-stay residents who have depressive symptoms13.6912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.363.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.6582.04
Percentage of short-stay residents who newly received an antipsychotic medication1.271.56
Percentage of long-stay residents whose ability to walk independently worsened5.4114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.5695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine98.479.75
Percentage of long-stay residents with pressure ulcers5.654.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.519.01
Percentage of long-stay residents who received an antipsychotic medication3.9515.38

Reviews and Comments


Other Nursing Homes in Staten Island, NY

Archcare at Eger Health Care and Rehabilitation Ce
Location: 140 Meisner Avenue, Staten Island, New York 10306
Phone: (718) 979-1800    
Clove Lakes Health Care and Rehabilitation Center,
Location: 25 Fanning Street, Staten Island, New York 10314
Phone: (718) 289-7900    
Golden Gate Rehabilitation & Health Care Center
Location: 191 Bradley Avenue, Staten Island, New York 10314
Phone: (718) 698-8800    
New Vanderbilt Rehabilitation and Care Center, Inc
Location: 135 Vanderbilt Avenue, Staten Island, New York 10304
Phone: (718) 447-0701    
Richmond Center for Rehabilitation and Specialty H
Location: 91 Tompkins Avenue, Staten Island, New York 10304
Phone: (718) 876-1200    
Sea View Hospital Rehabilitation Center and Home
Location: 460 Brielle Avenue, Staten Island, New York 10314
Phone: (718) 317-3000    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.