| Norwalk Care Center | |
| 23 Prospect Avenue, Norwalk, Connecticut 06850 | |
| (203) 853-0010 | |
| Name | Norwalk Care Center |
|---|---|
| Location | 23 Prospect Avenue, Norwalk, Connecticut |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 150 |
| Occupancy Rate | 90.33% |
| Medicare ID (CCN) | 075159 |
| Legal Business Name | Norwalk Care Center LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Highbridge Healthcare (6 nursing homes) |
| Chain Average Overall Rating | 2.3 out of 5 |
| NPI Number | 1205883519 |
| Match | Possible same name, address or phone number |
| Organization Name | Marathon Healthcare of Norwalk |
| Address | 23 Prospect Ave, Norwalk, CT 06850 |
| Phone Number | 203-853-0010 |
| NPI Number | 1265229942 |
| Match | Possible same name, address or phone number |
| Organization Name | Norwalk Care Center LLC |
| Doing Business As | Norwalk Care Center |
| Address | 23 Prospect Ave, Norwalk, CT 06850 |
| Phone Number | 203-853-0010 |
| NPI Number | 1528293818 |
| Match | Possible same name, address or phone number |
| Organization Name | Paradigm Healthcare Center of Norwalk, LLC |
| Address | 23 Prospect Ave, Norwalk, CT 06850 |
| Phone Number | 203-853-0010 |
| NPI Number | 1679910541 |
| Match | Possible same name, address or phone number |
| Organization Name | Norwalk Acquisition I LLC |
| Doing Business As | Cassena Care at Norwalk |
| Address | 23 Prospect Ave, Norwalk, CT 06850 |
| Phone Number | 203-853-0010 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.74 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.57 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.83 | 0.86 |
| Nurse aide hours per resident per day | 2.34 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.31 | 3.42 |
| RN hours per resident per day on the weekend | 0.29 | 0.48 |
| Physical therapist hours per resident per day | 0.03 | 0.07 |
| Total nursing staff turnover | 42.3% | 45.8% |
| Registered nurse turnover | 52% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $198,225 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 20, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Jul 1, 2026 |
| Mar 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 8, 2025 |
| Oct 9, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Nov 22, 2024 |
| Oct 9, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 11, 2024 |
| Oct 9, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838, Administration, Standard inspection | Minimal harm potential, widespread | Corrected by Nov 11, 2024 |
| Oct 26, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, pattern | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, pattern | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Feb 29, 2024 |
| Oct 26, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Feb 29, 2024 |
| Oct 26, 2023 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Oct 26, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Feb 27, 2024 |
| Oct 26, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835, Administration, Complaint inspection | Potential for harm, isolated | Corrected by Dec 10, 2023 |
| Mar 29, 2022 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 12, 2022 |
| Mar 29, 2022 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 14, 2022 |
| Mar 29, 2022 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Jun 14, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.73 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.72 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.37 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 91.33 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.13 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 68.9 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 50.6 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.81 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.18 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 17.15 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 94.21 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 62.82 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.75 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 25.47 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 17.79 | 15.38 |
Autumn Lake Healthcare at Norwalk Location: 34 Midrocks Drive, Norwalk, Connecticut 06851 Phone: (203) 847-9686 |
Notre Dame Health and Rehabilitation Center Location: 76 West Rocks Road, Norwalk, Connecticut 06851 Phone: (203) 847-5893 |