| Clover Health Care | |
| 440 Minot Ave, Auburn, Maine 04210 | |
| (207) 784-3573 | |
| Name | Clover Health Care |
|---|---|
| Location | 440 Minot Ave, Auburn, Maine |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 109 |
| Occupancy Rate | 92.11% |
| Medicare ID (CCN) | 205063 |
| Legal Business Name | Vop Auburn LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Senior Lifestyle (4 nursing homes) |
| Chain Average Overall Rating | 3.8 out of 5 |
| NPI Number | 1689561961 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Vop Auburn LLC |
| Doing Business As | Clover Manor |
| Address | 440 Minot Ave, Auburn, ME 04210 |
| Phone Number | 207-784-3573 |
| NPI Number | 1942291281 |
| Match | Possible same name, address or phone number |
| Organization Name | Clover Manor Inc |
| Address | 440 Minot Ave, Auburn, ME 04210 |
| Phone Number | 207-784-3573 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.79 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.53 | 0.86 |
| Nurse aide hours per resident per day | 2.49 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.42 | 3.42 |
| RN hours per resident per day on the weekend | 0.46 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 55% | 45.8% |
| Registered nurse turnover | 65.4% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $15,317 |
| Number of Payment Denials | 2 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 17, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Feb 24, 2026 |
| Nov 24, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Jan 17, 2026 |
| Nov 24, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, pattern | Corrected by Jan 17, 2026 |
| Nov 24, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jan 17, 2026 |
| Aug 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Corrected by Sep 2, 2025 |
| Aug 13, 2025 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949, Administration, Complaint inspection | Potential for harm, pattern | Corrected by Sep 2, 2025 |
| Aug 13, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Sep 2, 2025 |
| May 9, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Immediate jeopardy, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Jul 21, 2025 |
| May 9, 2025 | Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jul 21, 2025 |
| May 9, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, pattern | Corrected by Jul 21, 2025 |
| May 9, 2025 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944, Administration, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 9, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 9, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| Jan 22, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Mar 8, 2025 |
| Jan 22, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection | Potential for harm, pattern | Corrected by Mar 8, 2025 |
| Jan 22, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Mar 8, 2025 |
| Jan 22, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 8, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 26.39 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.7 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.99 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.63 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 12.88 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.87 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.07 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 73.48 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.06 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 19.97 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 18.22 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.73 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 73.83 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.06 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 34.9 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14.52 | 15.38 |