Community Care on Palm in Riverside, CA

Community Care on Palm is a medicare and medicaid certified nursing home in Riverside, California. It is located in Riverside county at 4768 Palm Avenue, Riverside, California 92501. You can reach out to the office of Community Care on Palm via phone at (951) 686-9001. This skilled nursing facility has 51 federally certified beds with average occupancy rate of 94.31%. Its legal business name is Community Care on Palm Riverside,llc and has the following ownership type - For Profit - Limited Liability Company.

Community Care on Palm (Medicare CCN 555711) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1997 (29 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Community Care on Palm
4768 Palm Avenue, Riverside, California 92501
(951) 686-9001

Map and Direction



Nursing Home Profile

NameCommunity Care on Palm
Location4768 Palm Avenue, Riverside, California
Certified ByMedicare and Medicaid
No. of Certified Beds51
Occupancy Rate94.31%
Medicare ID (CCN)555711
Legal Business NameCommunity Care on Palm Riverside,llc
Ownership TypeFor Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Community Care on Palm in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1619560216
MatchConfirmed listed in Medicare enrollment records
Organization NameCommunity Care on Palm Riverside, LLC
Doing Business AsCommunity Care on Palm
Address4768 Palm Ave, Riverside, CA 92501
Phone Number951-686-9001

NPI Number1104851716
MatchPossible same name, address or phone number
Organization NameSouth Coast Health & Wellness Corporation
Doing Business AsCommunity Care on Palm
Address4768 Palm Ave, Riverside, CA 92501
Phone Number951-686-9001

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Community Care on Palm are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Community Care on Palm give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Community Care on Palm, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.543.86
Registered nurse (RN) hours per resident per day0.690.69
Licensed practical nurse (LPN) hours per resident per day1.20.86
Nurse aide hours per resident per day2.642.32
Total nurse staff hours per resident per day on the weekend3.813.42
RN hours per resident per day on the weekend0.180.48
Physical therapist hours per resident per day0.090.07
Total nursing staff turnover38.2%45.8%
Registered nurse turnoverNot available: the staffing data did not meet CMS's criteria for this measure42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$33,540
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Community Care on Palm for 12 health deficiencies (national average: 9.3). The 30 most recent of its 44 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Apr 16, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by May 15, 2026
Apr 16, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 15, 2026
Apr 16, 2026Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by May 15, 2026
Apr 16, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Apr 16, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Apr 16, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Apr 16, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Apr 16, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Apr 16, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2026
Dec 22, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Complaint inspection
Potential for harm, isolatedCorrected by Jan 16, 2026
Nov 25, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Dec 23, 2025
Nov 25, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Dec 23, 2025
Apr 11, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 29, 2025
Apr 11, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 29, 2025
Apr 11, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 29, 2025
Apr 11, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 29, 2025
Apr 11, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 29, 2025
Apr 11, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 29, 2025
Apr 11, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 29, 2025
Apr 11, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Apr 29, 2025
Nov 5, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Nov 25, 2024
Sep 4, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Sep 26, 2024
Jun 27, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedCorrected by Jul 5, 2024
Jun 27, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Jul 5, 2024
Apr 24, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by May 9, 2024
Mar 14, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 5, 2024
Mar 14, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838, Administration, Standard inspection
Potential for harm, widespreadCorrected by Apr 5, 2024
Mar 14, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Apr 5, 2024
Mar 14, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 5, 2024
Mar 14, 2024Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 5, 2024

Quality of Resident Care:

These quality measures of Community Care on Palm, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased12.1513.87
Percentage of long-stay residents who lose too much weight0.655.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms46.3312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.093.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.4893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine82.582.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened0.8714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication29.5719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine95.8395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine86.6779.75
Percentage of long-stay residents with pressure ulcers0.984.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5219.01
Percentage of long-stay residents who received an antipsychotic medicationNot Available15.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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