Courtyard Care Center in San Jose, CA

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Courtyard Care Center is a medicare and medicaid certified nursing home in San Jose, California. It is located in Santa Clara county at 340 Northlake Drive, San Jose, California 95117. You can reach out to the office of Courtyard Care Center via phone at (408) 249-0344. This skilled nursing facility has 76 federally certified beds with average occupancy rate of 95.26%. Its legal business name is Courtyard Post Acute LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of David Johnson, a chain of 48 nursing homes.

Courtyard Care Center (Medicare CCN 555635) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1995 (31 years certified) and the last quality survey was conducted in January, 2025.

Contact Information

Courtyard Care Center
340 Northlake Drive, San Jose, California 95117
(408) 249-0344

Map and Direction



Nursing Home Profile

NameCourtyard Care Center
Location340 Northlake Drive, San Jose, California
Certified ByMedicare and Medicaid
No. of Certified Beds76
Occupancy Rate95.26%
Medicare ID (CCN)555635
Legal Business NameCourtyard Post Acute LLC
Ownership TypeFor Profit - Limited Liability Company
ChainDavid Johnson (48 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Courtyard Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1588234868
MatchConfirmed listed in Medicare enrollment records
Organization NameCourtyard Post Acute LLC
Doing Business AsCourtyard Care Center
Address340 Northlake Dr, San Jose, CA 95117
Phone Number408-249-0344

NPI Number1073633020
MatchPossible same name, address or phone number
Organization NameSsc San Jose Operating Company LP
Doing Business AsCourtyard Care Center
Address340 Northlake Dr, San Jose, CA 95117
Phone Number408-249-0344

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Courtyard Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Courtyard Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Courtyard Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.213.86
Registered nurse (RN) hours per resident per day0.620.69
Licensed practical nurse (LPN) hours per resident per day0.950.86
Nurse aide hours per resident per day2.642.32
Total nurse staff hours per resident per day on the weekend3.83.42
RN hours per resident per day on the weekend0.310.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover37.8%45.8%
Registered nurse turnover40%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2025, plus any complaint inspections), inspectors cited Courtyard Care Center for 14 health deficiencies (national average: 9.3). The 30 most recent of its 41 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Sep 12, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Sep 30, 2025
Sep 12, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Sep 30, 2025
Apr 24, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by May 11, 2025
Jan 31, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection		Potential for harm, widespreadCorrected by Feb 28, 2025
Jan 31, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Feb 28, 2025
Jan 31, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Feb 28, 2025
Jan 31, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Feb 28, 2025
Jan 31, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Feb 28, 2025
Jan 31, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Jan 31, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Feb 28, 2025
Apr 4, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection		Potential for harm, isolatedCorrected by Apr 12, 2024
Oct 6, 2023Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Nov 3, 2023
Oct 6, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Nov 3, 2023
Oct 6, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Nov 3, 2023
Oct 6, 2023Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Oct 6, 2023Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by Nov 3, 2023
Jan 31, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Actual harm, isolatedCorrected by Mar 1, 2022
Jan 31, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Mar 1, 2022
Jan 31, 2022Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Mar 1, 2022
Jan 31, 2022Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Mar 1, 2022

Quality of Resident Care:

These quality measures of Courtyard Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased6.413.87
Percentage of long-stay residents who lose too much weight1.935.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.441.59
Percentage of long-stay residents who have depressive symptoms10.9112.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury0.843.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine97.8782.04
Percentage of short-stay residents who newly received an antipsychotic medication0.521.56
Percentage of long-stay residents whose ability to walk independently worsened10.4514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.7919.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers2.734.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence15.1219.01
Percentage of long-stay residents who received an antipsychotic medication12.415.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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