Covenant Home in New Orleans, LA

Covenant Home is a medicare and medicaid certified nursing home in New Orleans, Louisiana. It is located in Orleans county at 5919 Magazine Street, New Orleans, Louisiana 70115. You can reach out to the office of Covenant Home via phone at (504) 897-6216. This skilled nursing facility has 96 federally certified beds with average occupancy rate of 58.96%. Its legal business name is Protestant Home for the Aged and has the following ownership type - Non Profit - Church Related.

Covenant Home (Medicare CCN 195614) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2004 (22 years certified) and the last quality survey was conducted in May, 2026.

Contact Information

Covenant Home
5919 Magazine Street, New Orleans, Louisiana 70115
(504) 897-6216

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Nursing Home Profile

NameCovenant Home
Location5919 Magazine Street, New Orleans, Louisiana
Certified ByMedicare and Medicaid
No. of Certified Beds96
Occupancy Rate58.96%
Medicare ID (CCN)195614
Legal Business NameProtestant Home for the Aged
Ownership TypeNon Profit - Church Related

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Covenant Home in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1780753103
MatchConfirmed listed in Medicare enrollment records
Organization NameProtestant Home for the Aged
Doing Business AsCovenant Home
Address5919 Magazine St, New Orleans, LA 70115
Phone Number504-897-6216

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Covenant Home are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Covenant Home give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Covenant Home, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.23.86
Registered nurse (RN) hours per resident per day0.490.69
Licensed practical nurse (LPN) hours per resident per day0.670.86
Nurse aide hours per resident per day2.042.32
Total nurse staff hours per resident per day on the weekend2.943.42
RN hours per resident per day on the weekend0.510.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover30.2%45.8%
Registered nurse turnover20%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2026, plus any complaint inspections), inspectors cited Covenant Home for 1 health deficiencies (national average: 9.3). All 16 citations since 2024 are listed below.

DateDeficiencyHarm LevelStatus
May 20, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jul 3, 2026
May 21, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2025
May 21, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2025
May 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2025
May 21, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2025
May 21, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2025
May 21, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2025
May 21, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2025
May 21, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2025
Nov 7, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 22, 2024
Nov 7, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 22, 2024
Jun 20, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2024
May 21, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2024
May 21, 2024Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2024
May 21, 2024Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
May 21, 2024Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
F0563, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024

Quality of Resident Care:

These quality measures of Covenant Home, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased16.9913.87
Percentage of long-stay residents who lose too much weight5.685.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection4.241.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained8.790.13
Percentage of long-stay residents experiencing one or more falls with major injury2.933.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.1693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine81.8282.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened18.2614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication16.3819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine92.0695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers2.834.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.3819.01
Percentage of long-stay residents who received an antipsychotic medication29.8115.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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