| Crestpark Helena, LLC | |
| 116 November Drive, Helena, Arkansas 72342 | |
| (870) 338-9886 | |
| Name | Crestpark Helena, LLC |
|---|---|
| Location | 116 November Drive, Helena, Arkansas |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 100 |
| Occupancy Rate | 31.1% |
| Medicare ID (CCN) | 045221 |
| Legal Business Name | Crestpark Helena, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Crestpark (6 nursing homes) |
| Chain Average Overall Rating | 3.2 out of 5 |
| NPI Number | 1295980316 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Crestpark Helena, LLC |
| Address | 116 November, Helena, AR 72342 |
| Phone Number | 870-338-9886 |
| NPI Number | 1326057613 |
| Match | Possible same name, address or phone number |
| Organization Name | Evergreene Properties of North Carolina,llc |
| Doing Business As | Crestpark Inn of Helena |
| Address | 116 November, Helena, AR 72342 |
| Phone Number | 870-338-9886 |
| NPI Number | 1457361974 |
| Match | Possible same name, address or phone number |
| Organization Name | Evergreene Properties of North Carolina,llc |
| Doing Business As | Crestpark Retirement Inn of Helena |
| Address | 110 Hospital Dr, Helena, AR 72342 |
| Phone Number | 870-338-3405 |
| NPI Number | 1699920637 |
| Match | Possible same name, address or phone number |
| Organization Name | Crestpark Retirement Helena, LLC |
| Address | 110 Hospital Dr, Helena, AR 72342 |
| Phone Number | 870-338-3405 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.9 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.83 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.78 | 0.86 |
| Nurse aide hours per resident per day | 3.29 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.38 | 3.42 |
| RN hours per resident per day on the weekend | 0.89 | 0.48 |
| Physical therapist hours per resident per day | 0 | 0.07 |
| Total nursing staff turnover | 20.9% | 45.8% |
| Registered nurse turnover | 40% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Sep 5, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Oct 3, 2025 |
| Sep 5, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Oct 3, 2025 |
| Sep 5, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 3, 2025 |
| Sep 5, 2025 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Minimal harm potential, widespread | Corrected by Oct 3, 2025 |
| Sep 5, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Minimal harm potential, pattern | Corrected by Oct 3, 2025 |
| Jun 6, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 5, 2024 |
| Jun 6, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 5, 2024 |
| Apr 13, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 13, 2023 |
| Apr 13, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, pattern | Corrected by May 13, 2023 |
| Apr 13, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 13, 2023 |
| Apr 13, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, pattern | Corrected by May 13, 2023 |
| Apr 13, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 13, 2023 |
| Apr 13, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 13, 2023 |
| Apr 13, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 13, 2023 |
| Apr 13, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 13, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.18 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.69 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 9.06 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 3.13 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.78 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.47 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 41.57 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 9.71 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 5.93 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.55 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 45 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.33 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.98 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.89 | 15.38 |