| Crosslands | |
| 1660 East Street Road, Kennett Square, Pennsylvania 19348 | |
| (610) 388-1441 | |
| Name | Crosslands |
|---|---|
| Location | 1660 East Street Road, Kennett Square, Pennsylvania |
| Certified By | Medicare |
| No. of Certified Beds | 60 |
| Occupancy Rate | 75.83% |
| Medicare ID (CCN) | 395388 |
| Legal Business Name | Kendal-crosslands Communities |
| Ownership Type | Non Profit - Corporation |
| Chain | Kendal (5 nursing homes) |
| Chain Average Overall Rating | 4.4 out of 5 |
| NPI Number | 1174504062 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Kendal-crosslands Communities |
| Doing Business As | Crosslands |
| Address | 1660 E Street Rd, Kennett Square, PA 19348 |
| Phone Number | 610-388-5600 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 5.58 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.42 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.12 | 0.86 |
| Nurse aide hours per resident per day | 3.04 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.94 | 3.42 |
| RN hours per resident per day on the weekend | 0.82 | 0.48 |
| Physical therapist hours per resident per day | 0.17 | 0.07 |
| Total nursing staff turnover | 20% | 45.8% |
| Registered nurse turnover | 12.5% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $12,735 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 20, 2026 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Apr 15, 2026 |
| Feb 20, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 15, 2026 |
| Jan 9, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Actual harm, isolated | Corrected by Mar 7, 2025 |
| Jan 9, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Jan 9, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Feb 29, 2024 |
| Jan 22, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Past non-compliance (already corrected) |
| Dec 28, 2023 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 20.81 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.32 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.88 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.58 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.7 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 84.96 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 12.31 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.64 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96.88 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.69 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 31.23 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 6.5 | 15.38 |