| Crystal Care Center of Ashland | |
| 1251 East Main Street, Ashland, Ohio 44805 | |
| (419) 281-9595 | |
| Name | Crystal Care Center of Ashland |
|---|---|
| Location | 1251 East Main Street, Ashland, Ohio |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 72 |
| Occupancy Rate | 84.72% |
| Medicare ID (CCN) | 366239 |
| Legal Business Name | Embassy Crystal Care LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Embassy Healthcare (33 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1346596871 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Embassy Crystal Care, LLC |
| Address | 1251 E Main St, Ashland, OH 44805 |
| Phone Number | 419-281-9595 |
| NPI Number | 1831191121 |
| Match | Possible same name, address or phone number |
| Organization Name | Crystal Care Center of Ashland Inc |
| Address | 1251 E Main St, Ashland, OH 44805 |
| Phone Number | 419-281-9595 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.93 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.37 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.83 | 0.86 |
| Nurse aide hours per resident per day | 1.73 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.85 | 3.42 |
| RN hours per resident per day on the weekend | 0.33 | 0.48 |
| Physical therapist hours per resident per day | 0 | 0.07 |
| Total nursing staff turnover | 55.9% | 45.8% |
| Registered nurse turnover | 57.1% | 42.9% |
| Number of administrators who have left the nursing home | 2 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $17,686 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 23, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by May 30, 2026 |
| Apr 23, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2026 |
| Apr 23, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2026 |
| Apr 23, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2026 |
| Aug 6, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| May 6, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection, Complaint inspection | Actual harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection, Complaint inspection | Potential for harm, widespread | Corrected by May 28, 2025 |
| May 6, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, widespread | Corrected by May 28, 2025 |
| May 6, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 28, 2025 |
| May 6, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| May 6, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by May 28, 2025 |
| Jan 10, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 26, 2024 |
| Sep 14, 2022 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Oct 13, 2022 |
| Sep 14, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Oct 13, 2022 |
| Sep 14, 2022 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 13, 2022 |
| Sep 14, 2022 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Oct 13, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.22 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.22 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.49 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 12.35 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.92 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.51 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 89.38 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.52 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.25 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 27.87 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.4 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.35 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 18.94 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 7.38 | 15.38 |
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