| Crystal Oaks | |
| 1500 Calvary Church Road, Festus, Missouri 63028 | |
| (636) 933-1818 | |
| Name | Crystal Oaks |
|---|---|
| Location | 1500 Calvary Church Road, Festus, Missouri |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 131 |
| Occupancy Rate | 92.44% |
| Medicare ID (CCN) | 265369 |
| Legal Business Name | Crystal Oaks Nursing and Rehab LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Shafiq Malik (9 nursing homes) |
| Chain Average Overall Rating | 3.5 out of 5 |
| NPI Number | 1841909694 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Crystal Oaks Nursing and Rehab LLC |
| Doing Business As | Crystal Oaks |
| Address | 1500 Calvary Church Road, Festus, MO 63028 |
| Phone Number | 636-933-1818 |
| NPI Number | 1467592618 |
| Match | Possible same name, address or phone number |
| Organization Name | Crystal Oaks Long Term Care |
| Doing Business As | Crystal Oaks |
| Address | 1500 Calvary Church Rd, Festus, MO 63028 |
| Phone Number | 636-933-1818 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.1 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.39 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.75 | 0.86 |
| Nurse aide hours per resident per day | 2.96 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.64 | 3.42 |
| RN hours per resident per day on the weekend | 0.32 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 48.6% | 45.8% |
| Registered nurse turnover | 47.1% | 42.9% |
| Number of administrators who have left the nursing home | Not available: the staffing data did not meet CMS's criteria for this measure | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $165,187 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Dec 4, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 17, 2026 |
| Dec 4, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jan 17, 2026 |
| Aug 22, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Oct 4, 2024 |
| Aug 22, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Oct 4, 2024 |
| Aug 22, 2024 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Oct 4, 2024 |
| Aug 22, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Aug 23, 2024 |
| Aug 22, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Sep 17, 2024 |
| Aug 22, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2024 |
| Aug 22, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576, Resident Rights, Standard inspection | Minimal harm potential, widespread | Corrected by Oct 4, 2024 |
| Mar 21, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Immediate jeopardy, isolated | Corrected by Apr 19, 2024 |
| Jan 27, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 1, 2023 |
| Jan 27, 2023 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 8, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.73 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 10.49 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 2.15 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.57 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.81 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.42 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 88.02 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.46 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.75 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 27.78 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 98.82 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.13 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 14.88 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14.98 | 15.38 |
Superior Manor of Festus, LLC Location: 12827 State Rd Highway Tt, Festus, Missouri 63028 Phone: (314) 624-5575 |