| Desert Springs Healthcare & Wellness Centre | |
| 82262 Valencia Avenue, Indio, California 92201 | |
| (760) 347-6000 | |
| Name | Desert Springs Healthcare & Wellness Centre |
|---|---|
| Location | 82262 Valencia Avenue, Indio, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 68 |
| Occupancy Rate | 89.56% |
| Medicare ID (CCN) | 555084 |
| Legal Business Name | Indio Healthcare & Wellness Center, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Citrus Wellness Centre (5 nursing homes) |
| Chain Average Overall Rating | 2.6 out of 5 |
| NPI Number | 1477873990 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Indio Healthcare & Wellness Center, LLC |
| Doing Business As | Desert Springs Healthcare & Wellness Center |
| Address | 82262 Valencia Ave, Indio, CA 92201 |
| Phone Number | 760-347-6000 |
| NPI Number | 1255325056 |
| Match | Possible same name, address or phone number |
| Organization Name | Lone Pine Health Care LLC |
| Doing Business As | Valencia Palms |
| Address | 82262 Valencia Ave, Indio, CA 92201 |
| Phone Number | 760-347-6000 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.09 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.28 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.25 | 0.86 |
| Nurse aide hours per resident per day | 2.56 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.75 | 3.42 |
| RN hours per resident per day on the weekend | 0.18 | 0.48 |
| Physical therapist hours per resident per day | 0.08 | 0.07 |
| Total nursing staff turnover | Not available: the staffing data did not meet CMS's criteria for this measure | 45.8% |
| Registered nurse turnover | Not available: the staffing data did not meet CMS's criteria for this measure | 42.9% |
| Number of administrators who have left the nursing home | Not available: the staffing data did not meet CMS's criteria for this measure | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $66,151 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 27, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 4, 2026 |
| Sep 18, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Sep 18, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Jul 30, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jul 31, 2025 |
| Apr 17, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 9, 2025 |
| Mar 27, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 15, 2025 |
| Jan 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 29, 2025 |
| Sep 18, 2024 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Sep 24, 2024 |
| Sep 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Sep 24, 2024 |
| Sep 18, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Sep 24, 2024 |
| Sep 18, 2024 | Keep all essential equipment working safely. F0908, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Sep 24, 2024 |
| Sep 17, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, pattern | Corrected by Oct 3, 2024 |
| Sep 17, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 3, 2024 |
| Aug 9, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Aug 12, 2024 |
| Jul 18, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 18, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.29 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.22 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.56 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.89 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.11 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 93.57 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.6 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.19 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 17.75 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 90.27 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.71 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 15.63 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 6.03 | 15.38 |
Desert Mountain Care Center Location: 47-763 Monroe Avenue, Indio, California 92201 Phone: (760) 347-0750 |