Dover Care Center in Dover, TN - Medicare and Medicaid Certified Nursing Home

Dover Care Center is a medicare and medicaid certified nursing home in Dover, Tennessee. It is located in Stewart county at 537 Spring Street Suite 350, Dover, Tennessee 37058. You can reach out to the office of Dover Care Center via phone at (931) 232-6902. This skilled nursing facility has 88 federally certified beds with average occupancy rate of 54.2%. Its legal business name is Dover Care Center and has the following ownership type - For Profit - Corporation. It is part of Exceptional Living Centers, a chain of 10 nursing homes.

Dover Care Center (Medicare CCN 445155) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1983 (43 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

	Dover Care Center
	537 Spring Street Suite 350, Dover, Tennessee 37058
	(931) 232-6902

Map and Direction

Nursing Home Profile

Name	Dover Care Center
Location	537 Spring Street Suite 350, Dover, Tennessee
Certified By	Medicare and Medicaid
No. of Certified Beds	88
Occupancy Rate	54.2%
Medicare ID (CCN)	445155
Legal Business Name	Dover Care Center
Ownership Type	For Profit - Corporation
Chain	Exceptional Living Centers (10 nursing homes)
Chain Average Overall Rating	2.7 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Dover Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1073225942
Match	Confirmed listed in Medicare enrollment records
Organization Name	Dover Care Center
Address	537 Spring St, Dover, TN 37058
Phone Number	931-232-6902

NPI Number	1548258676
Match	Possible same name, address or phone number
Organization Name	Diversicare Leasing LP
Doing Business As	Diversicare of Dover
Address	537 Spring St, Dover, TN 37058
Phone Number	931-232-6902

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Dover Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Dover Care Center give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Dover Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.57	3.86
Registered nurse (RN) hours per resident per day	0.9	0.69
Licensed practical nurse (LPN) hours per resident per day	0.55	0.86
Nurse aide hours per resident per day	2.12	2.32
Total nurse staff hours per resident per day on the weekend	2.97	3.42
RN hours per resident per day on the weekend	0.51	0.48
Physical therapist hours per resident per day	0.04	0.07
Total nursing staff turnover	43.9%	45.8%
Registered nurse turnover	35.7%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	0
Total Amount of Fines in Dollars	$0
Number of Payment Denials	0
Total Number of Penalties	0

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Dover Care Center for 2 health deficiencies (national average: 9.3). All 17 citations since 2019 are listed below.

Date	Deficiency	Harm Level	Status
Jul 23, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Aug 7, 2025
Jul 23, 2025	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Aug 7, 2025
Oct 10, 2023	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, pattern	Corrected by Nov 8, 2023
Oct 10, 2023	Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, pattern	Corrected by Nov 8, 2023
Oct 10, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Nov 8, 2023
Oct 10, 2023	Have a plan that describes the process for conducting QAPI and QAA activities. F0865, Administration, Complaint inspection	Potential for harm, isolated	Corrected by Nov 8, 2023
Sep 28, 2022	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Sep 28, 2022	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Oct 14, 2022
Aug 27, 2019	Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Sep 16, 2019
Aug 27, 2019	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Sep 16, 2019

Quality of Resident Care:

These quality measures of Dover Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	15.89	13.87
Percentage of long-stay residents who lose too much weight	5.04	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0	0.82
Percentage of long-stay residents with a urinary tract infection	1.22	1.59
Percentage of long-stay residents who have depressive symptoms	12.65	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	2.29	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	89.14	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	75.72	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	3.81	1.56
Percentage of long-stay residents whose ability to walk independently worsened	19.33	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	29.14	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	65.38	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	60.61	79.75
Percentage of long-stay residents with pressure ulcers	1.66	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	15.99	19.01
Percentage of long-stay residents who received an antipsychotic medication	18.11	15.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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