| East Bay Post-acute | |
| 20259 Lake Chabot Road, Castro Valley, California 94546 | |
| (510) 351-3700 | |
| Name | East Bay Post-acute |
|---|---|
| Location | 20259 Lake Chabot Road, Castro Valley, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 91 |
| Occupancy Rate | 92.31% |
| Medicare ID (CCN) | 055239 |
| Legal Business Name | Bilberry Holdings, LLC |
| Ownership Type | For Profit - Individual |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1811366586 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Bilberry Holdings, LLC |
| Doing Business As | East Bay Post-acute |
| Address | 20259 Lake Chabot Rd, Castro Valley, CA 94546 |
| Phone Number | 510-351-3700 |
| NPI Number | 1538356795 |
| Match | Possible same name, address or phone number |
| Organization Name | Castro Valley Health Care Center, Inc. |
| Doing Business As | Castro Valley Health Care Center |
| Address | 20259 Lake Chabot Rd, Castro Valley, CA 94546 |
| Phone Number | 510-352-3402 |
| NPI Number | 1740238575 |
| Match | Possible same name, address or phone number |
| Organization Name | Evergreen at Castro Valley, L.L.C. |
| Doing Business As | Evergreen Castro Valley |
| Address | 20259 Lake Chabot Rd, Castro Valley, CA 94546 |
| Phone Number | 510-351-3700 |
| NPI Number | 1891964003 |
| Match | Possible same name, address or phone number |
| Organization Name | Lifehouse Castro Valley Operations, LLC |
| Doing Business As | Castro Valley Healthcare & Rehabilitation Center |
| Address | 20259 Lake Chabot Rd, Castro Valley, CA 94546 |
| Phone Number | 510-351-3700 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.88 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.76 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.06 | 0.86 |
| Nurse aide hours per resident per day | 2.05 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.56 | 3.42 |
| RN hours per resident per day on the weekend | 0.66 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 44% | 45.8% |
| Registered nurse turnover | 35.3% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 7, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Dec 3, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, widespread | Corrected by Feb 12, 2026 |
| Nov 17, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection | Potential for harm, widespread | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836, Administration, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Oct 24, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 14, 2024 |
| Aug 29, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 20, 2024 |
| Aug 29, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Sep 24, 2024 |
| May 16, 2024 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Jan 12, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection, Complaint inspection | Actual harm, isolated | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Actual harm, isolated | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2024 |
| Jan 12, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 12, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.84 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.16 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.13 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.46 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.21 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 6.93 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.42 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.56 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 5.03 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 2.53 | 15.38 |
Baywood Court Health Center Location: 21966 Dolores Street, Castro Valley, California 94546 Phone: (510) 733-2102 |
Canyon Creek Post-acute Location: 22103 Redwood Road, Castro Valley, California 94546 Phone: (510) 537-8848 |
St John Kronstadt Convalescent Center Location: 4432 James Avenue, Castro Valley, California 94546 Phone: (510) 889-7000 |
Valley Pointe Nursing & Rehabilitation Center Location: 20090 Stanton Avenue, Castro Valley, California 94546 Phone: (510) 538-8464 |