Eastern Plumas Hospital- Portola Campus Dp/snf in Portola, CA

Eastern Plumas Hospital- Portola Campus Dp/snf is a medicare and medicaid certified nursing home in Portola, California. It is located in Plumas county at 500 First Street, Portola, California 96122. You can reach out to the office of Eastern Plumas Hospital- Portola Campus Dp/snf via phone at (530) 832-4277. This skilled nursing facility has 66 federally certified beds with average occupancy rate of 90.61%. Its legal business name is Eastern Plumas Health Care District and has the following ownership type - Government - Hospital District.

Eastern Plumas Hospital- Portola Campus Dp/snf (Medicare CCN 555433) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1990 (36 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

Eastern Plumas Hospital- Portola Campus Dp/snf
500 First Street, Portola, California 96122
(530) 832-4277

Map and Direction



Nursing Home Profile

NameEastern Plumas Hospital- Portola Campus Dp/snf
Location500 First Street, Portola, California
Certified ByMedicare and Medicaid
No. of Certified Beds66
Occupancy Rate90.61%
Medicare ID (CCN)555433
Legal Business NameEastern Plumas Health Care District
Ownership TypeGovernment - Hospital District

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Eastern Plumas Hospital- Portola Campus Dp/snf in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1609872415
MatchConfirmed listed in Medicare enrollment records
Organization NameEastern Plumas Health Care District
Doing Business AsEastern Plumas Health Care
Address500 1st Ave, Portola, CA 96122
Phone Number530-832-6500

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Eastern Plumas Hospital- Portola Campus Dp/snf are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Eastern Plumas Hospital- Portola Campus Dp/snf give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Eastern Plumas Hospital- Portola Campus Dp/snf, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.73.86
Registered nurse (RN) hours per resident per day1.010.69
Licensed practical nurse (LPN) hours per resident per day0.940.86
Nurse aide hours per resident per day2.762.32
Total nurse staff hours per resident per day on the weekend4.063.42
RN hours per resident per day on the weekend0.630.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover33.3%45.8%
Registered nurse turnover21.4%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines3
Total Amount of Fines in Dollars$69,450
Number of Payment Denials0
Total Number of Penalties3

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Eastern Plumas Hospital- Portola Campus Dp/snf for 7 health deficiencies (national average: 9.3). All 21 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Jul 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Aug 21, 2025
Jul 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Aug 21, 2025
Jul 24, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Aug 21, 2025
Jul 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Aug 21, 2025
Jul 24, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Aug 21, 2025
Jul 24, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Jul 24, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
May 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedPlan of correction
May 14, 2025Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Complaint inspection
Actual harm, isolatedPlan of correction
May 14, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedPlan of correction
Mar 25, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 20, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Apr 15, 2025
Mar 20, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Apr 15, 2025
Mar 20, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Apr 15, 2025
Jan 7, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Jan 21, 2025
Aug 15, 2024Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Aug 22, 2024
Aug 1, 2024Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Aug 12, 2024
Apr 24, 2024Put firmly secured handrails on each side of hallways.
F0924, Environmental, Complaint inspection
Potential for harm, widespreadCorrected by May 2, 2024
Aug 16, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Aug 25, 2023
May 19, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 16, 2022
May 19, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jun 16, 2022

Quality of Resident Care:

These quality measures of Eastern Plumas Hospital- Portola Campus Dp/snf, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased27.0413.87
Percentage of long-stay residents who lose too much weight5.985.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.640.82
Percentage of long-stay residents with a urinary tract infection3.391.59
Percentage of long-stay residents who have depressive symptoms4.5212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.383.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine69.293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineNot Available82.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened20.3814.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.3719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.3695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers3.244.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.3919.01
Percentage of long-stay residents who received an antipsychotic medication24.8815.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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