Fernhill Rehabilitation and Care in Portland, OR

Fernhill Rehabilitation and Care is a medicare and medicaid certified nursing home in Portland, Oregon. It is located in Multnomah county at 5737 Ne 37th Avenue, Portland, Oregon 97211. You can reach out to the office of Fernhill Rehabilitation and Care via phone at (541) 908-1010. This skilled nursing facility has 63 federally certified beds with average occupancy rate of 70.32%. Its legal business name is Sapphire at Fernhill LLC and has the following ownership type - For Profit - Corporation. It is part of Sapphire Health Services, a chain of 8 nursing homes.

Fernhill Rehabilitation and Care (Medicare CCN 385237) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1993 (33 years certified) and the last quality survey was conducted in August, 2025.

Contact Information

Fernhill Rehabilitation and Care
5737 Ne 37th Avenue, Portland, Oregon 97211
(541) 908-1010

Map and Direction



Nursing Home Profile

NameFernhill Rehabilitation and Care
Location5737 Ne 37th Avenue, Portland, Oregon
Certified ByMedicare and Medicaid
No. of Certified Beds63
Occupancy Rate70.32%
Medicare ID (CCN)385237
Legal Business NameSapphire at Fernhill LLC
Ownership TypeFor Profit - Corporation
ChainSapphire Health Services (8 nursing homes)
Chain Average Overall Rating1.9 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Fernhill Rehabilitation and Care in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1871208686
MatchConfirmed listed in Medicare enrollment records
Organization NameSapphire at Fernhill LLC
Doing Business AsFernhill Rehabilitation and Care
Address5737 Ne 37th Ave, Portland, OR 97211
Phone Number503-288-5967

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Fernhill Rehabilitation and Care are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Fernhill Rehabilitation and Care give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Fernhill Rehabilitation and Care, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.013.86
Registered nurse (RN) hours per resident per day10.69
Licensed practical nurse (LPN) hours per resident per day0.670.86
Nurse aide hours per resident per day3.332.32
Total nurse staff hours per resident per day on the weekend4.673.42
RN hours per resident per day on the weekend0.660.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnover64%45.8%
Registered nurse turnover71.4%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines1
Total Amount of Fines in Dollars$8,278
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in August, 2025, plus any complaint inspections), inspectors cited Fernhill Rehabilitation and Care for 13 health deficiencies (national average: 9.3). The 30 most recent of its 60 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Aug 8, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Sep 9, 2025
Aug 8, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Sep 9, 2025
Aug 8, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 9, 2025
Aug 8, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Assist a resident in gaining access to vision and hearing services.
F0685, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Provide or obtain dental services for each resident.
F0791, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 9, 2025
Aug 8, 2025Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection, Complaint inspection
Minimal harm potential, patternCorrected by Sep 9, 2025
Jun 17, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
Apr 28, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by May 14, 2025
Apr 28, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by May 14, 2025
Apr 28, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by May 14, 2025
Dec 5, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2025
Dec 5, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2025
Mar 22, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867, Administration, Standard inspection
Potential for harm, patternCorrected by May 8, 2024
Mar 22, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 8, 2024
Mar 22, 2024Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 8, 2024
Mar 22, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 8, 2024
Mar 22, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by May 8, 2024
Mar 22, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 8, 2024

Quality of Resident Care:

These quality measures of Fernhill Rehabilitation and Care, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased13.8513.87
Percentage of long-stay residents who lose too much weight1.315.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.650.82
Percentage of long-stay residents with a urinary tract infection2.411.59
Percentage of long-stay residents who have depressive symptoms14.9112.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury4.823.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine64.0882.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened9.7514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication20.2619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine86.3695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine66.6779.75
Percentage of long-stay residents with pressure ulcers7.044.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence27.6719.01
Percentage of long-stay residents who received an antipsychotic medication24.1415.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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