| Five Oaks Rehabilitation and Care Center | |
| 413 Winecoff School Road, Concord, North Carolina 28027 | |
| (704) 788-2131 | |
| Name | Five Oaks Rehabilitation and Care Center |
|---|---|
| Location | 413 Winecoff School Road, Concord, North Carolina |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 160 |
| Occupancy Rate | 96.19% |
| Medicare ID (CCN) | 345186 |
| Legal Business Name | Five Oaks SNF Operations LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Venza Care Management (25 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1568127488 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Five Oaks SNF Operations LLC |
| Doing Business As | Five Oaks Rehabilitation and Care Center |
| Address | 413 Winecoff School Rd, Concord, NC 28027 |
| Phone Number | 704-788-2131 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.71 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.29 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.12 | 0.86 |
| Nurse aide hours per resident per day | 2.3 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.48 | 3.42 |
| RN hours per resident per day on the weekend | 0.12 | 0.48 |
| Physical therapist hours per resident per day | 0.11 | 0.07 |
| Total nursing staff turnover | 55% | 45.8% |
| Registered nurse turnover | 25% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $17,345 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 16, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Mar 28, 2026 |
| Mar 16, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 28, 2026 |
| Mar 5, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection | Immediate jeopardy, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 25, 2025 |
| Mar 5, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Mar 25, 2025 |
| Sep 14, 2023 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 27, 2023 |
| Sep 14, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 27, 2023 |
| Sep 14, 2023 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Minimal harm potential, pattern | Corrected by Sep 14, 2023 |
| Sep 14, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Minimal harm potential, pattern | Plan of correction |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.18 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.09 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.67 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.17 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.01 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.61 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.58 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 78.14 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.06 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 12.87 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 26.77 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.79 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 44.3 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.2 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 17.31 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 7.59 | 15.38 |
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