Pine Acres Rehabilitation and Care Center in West Des Moines, IA - Medicare and Medicaid Certified Nursing Home

Pine Acres Rehabilitation and Care Center is a medicare and medicaid certified nursing home in West Des Moines, Iowa. It is located in Polk county at 1501 Office Park Road, West Des Moines, Iowa 50265. You can reach out to the office of Pine Acres Rehabilitation and Care Center via phone at (515) 223-1223. This skilled nursing facility has 140 federally certified beds with average occupancy rate of 59.5%. The nursing facility is classified as a "Special Focus Facility" by CMS (a nursing home with a history of serious quality problems, which CMS inspects more often) and its legal business name is Pine Acres Rehabilitation and Care Center LLC and has the following ownership type - For Profit - Limited Liability Company.

Pine Acres Rehabilitation and Care Center (Medicare CCN 165350) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1997 (29 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

	Pine Acres Rehabilitation and Care Center
	1501 Office Park Road, West Des Moines, Iowa 50265
	(515) 223-1223
	Not rated: CMS does not rate Special Focus Facilities

Map and Direction

Nursing Home Profile

Name	Pine Acres Rehabilitation and Care Center
Location	1501 Office Park Road, West Des Moines, Iowa
Certified By	Medicare and Medicaid
No. of Certified Beds	140
Occupancy Rate	59.5%
Medicare ID (CCN)	165350
Legal Business Name	Pine Acres Rehabilitation and Care Center LLC
Ownership Type	For Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Pine Acres Rehabilitation and Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1043800386
Match	Confirmed listed in Medicare enrollment records
Organization Name	Pine Acres Rehabilitation and Care Center LLC
Address	1501 Office Park Rd, West Des Moines, IA 50265
Phone Number	515-223-1223

NPI Number	1891781399
Match	Possible same name, address or phone number
Organization Name	Fountain Health Centers, Inc.
Address	1501 Office Park Rd, West Des Moines, IA 50265
Phone Number	515-223-1223

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Pine Acres Rehabilitation and Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Pine Acres Rehabilitation and Care Center give to their patients.

Ratings from Surveys (Inspections):	Not rated: CMS does not rate Special Focus Facilities
Ratings from Quality Measures:	Not rated: CMS does not rate Special Focus Facilities
Ratings from Staffing Data:	Not rated: CMS does not rate Special Focus Facilities
Overall Rating:	Not rated: CMS does not rate Special Focus Facilities

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Pine Acres Rehabilitation and Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.84	3.86
Registered nurse (RN) hours per resident per day	0.59	0.69
Licensed practical nurse (LPN) hours per resident per day	0.53	0.86
Nurse aide hours per resident per day	2.72	2.32
Total nurse staff hours per resident per day on the weekend	3.59	3.42
RN hours per resident per day on the weekend	0.29	0.48
Physical therapist hours per resident per day	0.09	0.07
Total nursing staff turnover	56.9%	45.8%
Registered nurse turnover	81.3%	42.9%
Number of administrators who have left the nursing home	1	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	Yes
Number of Fines	3
Total Amount of Fines in Dollars	$478,835
Number of Payment Denials	1
Total Number of Penalties	4

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Pine Acres Rehabilitation and Care Center for 36 health deficiencies (national average: 9.3). The 30 most recent of its 103 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Jun 3, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection	Immediate jeopardy, pattern	Plan of correction
Jun 3, 2026	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection	Immediate jeopardy, pattern	Plan of correction
Jun 3, 2026	Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection	Immediate jeopardy, isolated	Plan of correction
Jun 3, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Actual harm, pattern	Plan of correction
Jun 3, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, pattern	Plan of correction
Jun 3, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection	Potential for harm, widespread	Plan of correction
Jun 3, 2026	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838, Administration, Complaint inspection	Potential for harm, widespread	Plan of correction
Jun 3, 2026	Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection	Potential for harm, widespread	Plan of correction
Jun 3, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection	Potential for harm, pattern	Plan of correction
Jun 3, 2026	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Complaint inspection	Potential for harm, pattern	Plan of correction
Jun 3, 2026	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection	Potential for harm, pattern	Plan of correction
Jun 3, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection	Potential for harm, isolated	Plan of correction
Jun 3, 2026	Post nurse staffing information every day. F0732, Nursing and Physician Services, Complaint inspection	Minimal harm potential, widespread	Plan of correction
Jan 8, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection	Potential for harm, pattern	Corrected by Feb 3, 2026
Jan 8, 2026	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Feb 3, 2026
Jan 8, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection	Potential for harm, pattern	Corrected by Feb 3, 2026
Jan 8, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection, Complaint inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection, Complaint inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection, Complaint inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection, Complaint inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Feb 3, 2026
Jan 8, 2026	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Feb 3, 2026

Quality of Resident Care:

These quality measures of Pine Acres Rehabilitation and Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	25	13.87
Percentage of long-stay residents who lose too much weight	7.35	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.84	0.82
Percentage of long-stay residents with a urinary tract infection	1.77	1.59
Percentage of long-stay residents who have depressive symptoms	8.08	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	7.67	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	94.08	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	80.59	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	4.88	1.56
Percentage of long-stay residents whose ability to walk independently worsened	24.88	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	27.2	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	90.48	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	53.85	79.75
Percentage of long-stay residents with pressure ulcers	7.23	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	31.17	19.01
Percentage of long-stay residents who received an antipsychotic medication	22.4	15.38

Reviews and Comments

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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