Emmanuel Post Acute Care - Hayward in Hayward, CA

Emmanuel Post Acute Care - Hayward is a medicare and medicaid certified nursing home in Hayward, California. It is located in Alameda county at 26660 Patrick Avenue, Hayward, California 94544. You can reach out to the office of Emmanuel Post Acute Care - Hayward via phone at (510) 782-1845. This skilled nursing facility has 99 federally certified beds with average occupancy rate of 91.92%. Its legal business name is Intellihealth Care Management Services, Inc. and has the following ownership type - For Profit - Individual.

Emmanuel Post Acute Care - Hayward (Medicare CCN 056463) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1980 (46 years certified) and the last quality survey was conducted in August, 2025.

Contact Information

Emmanuel Post Acute Care - Hayward
26660 Patrick Avenue, Hayward, California 94544
(510) 782-1845

Map and Direction



Nursing Home Profile

NameEmmanuel Post Acute Care - Hayward
Location26660 Patrick Avenue, Hayward, California
Certified ByMedicare and Medicaid
No. of Certified Beds99
Occupancy Rate91.92%
Medicare ID (CCN)056463
Legal Business NameIntellihealth Care Management Services, Inc.
Ownership TypeFor Profit - Individual

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Emmanuel Post Acute Care - Hayward in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1285386409
MatchConfirmed listed in Medicare enrollment records
Organization NameIntellihealth Care Management Services Inc
Doing Business AsEmmanuel Post Acute Care- Hayward
Address26660 Patrick Ave, Hayward, CA 94544
Phone Number510-782-1845

NPI Number1699798033
MatchPossible same name, address or phone number
Organization NameNadhi Inc.
Doing Business AsGateway Care and Rehab. Center
Address26660 Patrick Ave, Hayward, CA 94544
Phone Number510-782-1845

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Emmanuel Post Acute Care - Hayward are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Emmanuel Post Acute Care - Hayward give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Emmanuel Post Acute Care - Hayward, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.943.86
Registered nurse (RN) hours per resident per day0.590.69
Licensed practical nurse (LPN) hours per resident per day0.840.86
Nurse aide hours per resident per day2.522.32
Total nurse staff hours per resident per day on the weekend3.553.42
RN hours per resident per day on the weekend0.370.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnover49.5%45.8%
Registered nurse turnover58.8%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in August, 2025, plus any complaint inspections), inspectors cited Emmanuel Post Acute Care - Hayward for 18 health deficiencies (national average: 9.3). The 30 most recent of its 39 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Mar 6, 2026Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Complaint inspection
Potential for harm, patternCorrected by Mar 20, 2026
Mar 6, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 20, 2026
Mar 6, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 20, 2026
Aug 28, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 28, 2025
Aug 28, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Give the resident's representative the ability to exercise the resident's rights.
F0551, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
Aug 28, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Sep 28, 2025
May 13, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 10, 2025
Feb 19, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 12, 2025
Sep 30, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Oct 24, 2024
Feb 29, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Mar 29, 2024
Feb 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Mar 29, 2024
Feb 29, 2024Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851, Administration, Standard inspection
Potential for harm, widespreadCorrected by Mar 29, 2024
Feb 29, 2024Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2024
Feb 29, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2024
Feb 29, 2024Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2024
Feb 29, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Mar 29, 2024
Feb 29, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 29, 2024
Feb 29, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 29, 2024

Quality of Resident Care:

These quality measures of Emmanuel Post Acute Care - Hayward, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased8.4913.87
Percentage of long-stay residents who lose too much weight9.785.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.150.82
Percentage of long-stay residents with a urinary tract infection0.321.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.263.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine98.0882.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened13.1114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.895.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine88.1979.75
Percentage of long-stay residents with pressure ulcers4.124.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.0619.01
Percentage of long-stay residents who received an antipsychotic medication1.9115.38

Reviews and Comments


Other Nursing Homes in Hayward, CA

Bethesda Home
Location: 22427 Montgomery Street, Hayward, California 94541
Phone: (510) 538-8300    
Driftwood Healthcare Center - Hayward
Location: 19700 Hesperian Boulevard, Hayward, California 94541
Phone: (510) 785-2880    
Eden Healthcare Center
Location: 27350 Tampa Avenue, Hayward, California 94544
Phone: (510) 783-8150    
Golden Harbor Healthcare Center
Location: 442 Sunset Boulevard, Hayward, California 94541
Phone: (510) 582-8311    
Hayward Gardens Post Acute
Location: 1628 B Street, Hayward, California 94541
Phone: (510) 582-4636    
Hayward Healthcare & Wellness Center
Location: 1805 West Street, Hayward, California 94545
Phone: (510) 783-4811    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.