Glen Oaks Health Campus in New Castle, IN

Glen Oaks Health Campus is a medicare and medicaid certified nursing home in New Castle, Indiana. It is located in Henry county at 601 W Cr 200 S, New Castle, Indiana 47362. You can reach out to the office of Glen Oaks Health Campus via phone at (765) 529-5796. This skilled nursing facility has 68 federally certified beds with average occupancy rate of 75.88%. Its legal business name is Henry County Memorial Hospital and has the following ownership type - For Profit - Corporation. It is part of Trilogy Health Services, a chain of 123 nursing homes.

Glen Oaks Health Campus (Medicare CCN 155759) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2006 (20 years certified) and the last quality survey was conducted in November, 2025.

Contact Information

Glen Oaks Health Campus
601 W Cr 200 S, New Castle, Indiana 47362
(765) 529-5796

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Nursing Home Profile

NameGlen Oaks Health Campus
Location601 W Cr 200 S, New Castle, Indiana
Certified ByMedicare and Medicaid
No. of Certified Beds68
Occupancy Rate75.88%
Medicare ID (CCN)155759
Legal Business NameHenry County Memorial Hospital
Ownership TypeFor Profit - Corporation
ChainTrilogy Health Services (123 nursing homes)
Chain Average Overall Rating4.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Glen Oaks Health Campus in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1326093212
MatchConfirmed listed in Medicare enrollment records
Organization NameHenry County Memorial Hospital
Doing Business AsGlen Oaks Health Campus
Address601 W County Road 200 S, New Castle, IN 47362
Phone Number765-529-5796

NPI Number1245267004
MatchPossible same name, address or phone number
Organization NameTrilology Health Services Inc
Doing Business AsGlen Oaks Health Campus
Address601 W County Road 200 S, New Castle, IN 47362
Phone Number765-529-5796

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Glen Oaks Health Campus are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Glen Oaks Health Campus give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Glen Oaks Health Campus, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.163.86
Registered nurse (RN) hours per resident per day0.80.69
Licensed practical nurse (LPN) hours per resident per day0.740.86
Nurse aide hours per resident per day1.622.32
Total nurse staff hours per resident per day on the weekend2.663.42
RN hours per resident per day on the weekend0.470.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover33.3%45.8%
Registered nurse turnover22.2%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in November, 2025, plus any complaint inspections), inspectors cited Glen Oaks Health Campus for 7 health deficiencies (national average: 9.3). All 19 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Apr 28, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by May 22, 2026
Apr 28, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by May 22, 2026
Nov 25, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Dec 23, 2025
Nov 25, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Dec 23, 2025
Nov 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 23, 2025
Nov 25, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 23, 2025
Nov 25, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 23, 2025
Aug 13, 2024Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2024
Aug 13, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2024
Aug 13, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2024
Aug 13, 2024Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 30, 2024
Jun 16, 2023Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023
Jun 16, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2023

Quality of Resident Care:

These quality measures of Glen Oaks Health Campus, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased8.2613.87
Percentage of long-stay residents who lose too much weight2.735.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms25.9312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.743.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.7393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine73.0582.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened12.7714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.5519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine84.2779.75
Percentage of long-stay residents with pressure ulcers1.174.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence23.3319.01
Percentage of long-stay residents who received an antipsychotic medication15.1515.38

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A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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