| Glendora Grand, Inc | |
| 805 W. Arrow Hwy., Glendora, California 91740 | |
| (626) 331-0781 | |
| Name | Glendora Grand, Inc |
|---|---|
| Location | 805 W. Arrow Hwy., Glendora, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 342 |
| Occupancy Rate | 86.11% |
| Medicare ID (CCN) | 056079 |
| Legal Business Name | Glendora Grand, Inc. |
| Ownership Type | For Profit - Corporation |
| Chain | Rollins-nelson Healthcare Management (8 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1497077739 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Glendora Grand, Inc. |
| Address | 805 W. Arrow Highway, Glendora, CA 91740 |
| Phone Number | 626-331-0781 |
| NPI Number | 1225227804 |
| Match | Possible same name, address or phone number |
| Organization Name | Integrated Nursing and Rehab Care of Glendora Inc. |
| Address | 805 W Arrow Hwy, Glendora, CA 91740 |
| Phone Number | 626-736-6373 |
| NPI Number | 1427399633 |
| Match | Possible same name, address or phone number |
| Organization Name | Century Villa, Inc. |
| Address | 805 W Arrow Hwy, Glendora, CA 91740 |
| Phone Number | 714-323-8270 |
| NPI Number | 1508848730 |
| Match | Possible same name, address or phone number |
| Organization Name | Emmanuel Health Care |
| Address | 805 W Arrow Hwy, Glendora, CA 91740 |
| Phone Number | 626-331-0781 |
| NPI Number | 1982614517 |
| Match | Possible same name, address or phone number |
| Organization Name | Pcc Health Services, Inc. |
| Doing Business As | Emmanuel Health Care Glendora |
| Address | 805 W Arrow Hwy, Glendora, CA 91740 |
| Phone Number | 626-331-0781 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.06 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.3 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 2.72 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.74 | 3.42 |
| RN hours per resident per day on the weekend | 0.2 | 0.48 |
| Physical therapist hours per resident per day | 0.07 | 0.07 |
| Total nursing staff turnover | 24.3% | 45.8% |
| Registered nurse turnover | 10.5% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $168,190 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 6 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 18, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jul 2, 2026 |
| Jun 18, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Jul 2, 2026 |
| Nov 26, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Dec 5, 2025 |
| Nov 26, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Dec 5, 2025 |
| Nov 26, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Aug 8, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 25, 2025 |
| Aug 8, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 20, 2025 |
| Aug 8, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Aug 25, 2025 |
| Aug 8, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Aug 11, 2025 |
| Aug 8, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Aug 26, 2025 |
| Aug 8, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 29, 2025 |
| Aug 8, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 29, 2025 |
| Aug 8, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 27, 2025 |
| Aug 8, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Aug 29, 2025 |
| Aug 8, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 25, 2025 |
| Aug 8, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 27, 2025 |
| Aug 8, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 25, 2025 |
| Aug 8, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Aug 29, 2025 |
| Aug 8, 2025 | Assess the resident when there is a significant change in condition F0637, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Aug 26, 2025 |
| Aug 8, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 25, 2025 |
| Aug 8, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 10, 2025 |
| Jun 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jul 16, 2025 |
| Jun 26, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Jul 16, 2025 |
| May 15, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 22, 2025 |
| Apr 10, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Apr 30, 2025 |
| Apr 10, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 30, 2025 |
| Apr 10, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Apr 30, 2025 |
| Feb 26, 2025 | Provide appropriate foot care. F0687, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Mar 14, 2025 |
| Feb 26, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 26, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 17.4 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.98 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.7 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.85 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 4.63 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.16 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.92 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.11 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 15 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 7.16 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.2 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.76 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 3.16 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 47.08 | 15.38 |
Arbor Glen Care Center Location: 1033 E. Arrow Highway, Glendora, California 91740 Phone: (626) 963-7531 |
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Glendora Canyon Transitional Care Unit Location: 401 W. Ada Ave., Glendora, California 91741 Phone: (626) 335-9810 |
Mesa Glen Care Center Location: 638 E Colorado Avenue, Glendora, California 91740 Phone: (626) 963-6091 |