| Glenflora | |
| 5701 Fayetteville Road, Lumberton, North Carolina 28360 | |
| (910) 739-2821 | |
| Name | Glenflora |
|---|---|
| Location | 5701 Fayetteville Road, Lumberton, North Carolina |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 52 |
| Occupancy Rate | 90.96% |
| Medicare ID (CCN) | 345194 |
| Legal Business Name | Glenflora |
| Ownership Type | Non Profit - Corporation |
| Chain | Lutheran Services Carolinas (9 nursing homes) |
| Chain Average Overall Rating | 4.2 out of 5 |
| NPI Number | 1396802260 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Glenflora |
| Doing Business As | NC Cancer Institute |
| Address | 5701 N Fayetteville Rd, Lumberton, NC 28360 |
| Phone Number | 910-739-2821 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.6 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.4 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.15 | 0.86 |
| Nurse aide hours per resident per day | 3.06 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.95 | 3.42 |
| RN hours per resident per day on the weekend | 0.19 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 54.4% | 45.8% |
| Registered nurse turnover | 75% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $14,689 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 28, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Feb 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Feb 23, 2026 |
| Dec 4, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Aug 24, 2023 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Minimal harm potential, widespread | Plan of correction |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 23.89 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 9.52 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.17 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 4.35 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.65 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.35 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.14 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 93.36 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.75 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 27.83 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.08 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.62 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 59.62 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.13 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.46 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.91 | 15.38 |
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