Guilford House, the in Guilford, CT - Medicare and Medicaid Certified Nursing Home

Guilford House, the is a medicare and medicaid certified nursing home in Guilford, Connecticut. It is located in South Central Ct county at 109 West Lake Avenue, Guilford, Connecticut 06437. You can reach out to the office of Guilford House, the via phone at (203) 488-9142. This skilled nursing facility has 75 federally certified beds with average occupancy rate of 96.4%. Its legal business name is West Lake Properties LLC and has the following ownership type - For Profit - Limited Liability Company.

Guilford House, the (Medicare CCN 075235) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1974 (52 years certified) and the last quality survey was conducted in October, 2023.

Contact Information

	Guilford House, the
	109 West Lake Avenue, Guilford, Connecticut 06437
	(203) 488-9142

Map and Direction

Nursing Home Profile

Name	Guilford House, the
Location	109 West Lake Avenue, Guilford, Connecticut
Certified By	Medicare and Medicaid
No. of Certified Beds	75
Occupancy Rate	96.4%
Medicare ID (CCN)	075235
Legal Business Name	West Lake Properties LLC
Ownership Type	For Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Guilford House, the in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1477674182
Match	Confirmed listed in Medicare enrollment records
Organization Name	West Lake Properties LLC
Doing Business As	The Guilford House
Address	109 W Lake Ave, Guilford, CT 06437
Phone Number	203-488-9142

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Guilford House, the are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Guilford House, the give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Guilford House, the, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	4.44	3.86
Registered nurse (RN) hours per resident per day	0.69	0.69
Licensed practical nurse (LPN) hours per resident per day	1.05	0.86
Nurse aide hours per resident per day	2.7	2.32
Total nurse staff hours per resident per day on the weekend	4.29	3.42
RN hours per resident per day on the weekend	0.51	0.48
Physical therapist hours per resident per day	0.17	0.07
Total nursing staff turnover	39.2%	45.8%
Registered nurse turnover	18.2%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	1
Total Amount of Fines in Dollars	$8,824
Number of Payment Denials	0
Total Number of Penalties	1

Health Inspections:

In its most recent inspection cycle (standard health inspection in October, 2023, plus any complaint inspections), inspectors cited Guilford House, the for 14 health deficiencies (national average: 9.3). The 30 most recent of its 33 citations since 2019 are listed below.

Date	Deficiency	Harm Level	Status
Sep 22, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection	Potential for harm, isolated	Corrected by Nov 21, 2025
Sep 22, 2025	Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Nov 21, 2025
Oct 15, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Corrected by Dec 6, 2024
Jan 8, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Feb 28, 2024
Oct 23, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Dec 11, 2023
Oct 23, 2023	Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection	Potential for harm, isolated	Corrected by Dec 11, 2023
Oct 23, 2023	Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection	Minimal harm potential, widespread	Corrected by Dec 11, 2023
Oct 23, 2023	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection	Minimal harm potential, pattern	Corrected by Dec 11, 2023
Oct 23, 2023	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection	Minimal harm potential, pattern	Corrected by Dec 11, 2023
Sep 27, 2021	Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection	Potential for harm, pattern	Corrected by Nov 17, 2021
Sep 27, 2021	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Nov 17, 2021
Sep 27, 2021	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Nov 17, 2021
Sep 27, 2021	Give residents a notice of rights, rules, services and charges. F0572, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Nov 17, 2021
Sep 27, 2021	The resident has the right to receive notices in a format and a language he or she understands. F0574, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Nov 17, 2021
Sep 27, 2021	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Nov 17, 2021
Sep 27, 2021	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Nov 17, 2021
May 17, 2019	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Jun 7, 2019
May 17, 2019	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838, Administration, Standard inspection	Potential for harm, pattern	Corrected by Jun 26, 2019
May 17, 2019	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Jun 7, 2019
May 17, 2019	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Jun 7, 2019
May 17, 2019	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Jun 26, 2019
May 17, 2019	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jun 12, 2019
May 17, 2019	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Jun 12, 2019

Quality of Resident Care:

These quality measures of Guilford House, the, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	28.93	13.87
Percentage of long-stay residents who lose too much weight	4.64	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	4.2	0.82
Percentage of long-stay residents with a urinary tract infection	2.9	1.59
Percentage of long-stay residents who have depressive symptoms	29.5	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	2.71	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	81	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	87.15	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	0.32	1.56
Percentage of long-stay residents whose ability to walk independently worsened	25.26	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	11.54	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	98.28	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	70.23	79.75
Percentage of long-stay residents with pressure ulcers	6.42	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	31.55	19.01
Percentage of long-stay residents who received an antipsychotic medication	16.09	15.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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